Sales Associate Customer Service
Resume:
Beth Cordle
Huntington, WV *****
*********@*****.***
I have 25yrs of customer service experience face and face and on the phones. Also 3yrs of childcare services. Ran my own daycare taking care of children 0-8yrs of age. To be home with my own daughter. I have been in a lead position by the time I've left almost every job I've had. I enjoy working with the public and work very well with others. I am very reliable and responsible especially when it comes to my job. I take pride in whatever it may be that I am doing. Willing to relocate to: Barboursville, WV - -
Authorized to work in the US for any employer
Work Experience
Temporary Employee
People Ready Temporary Staffing Agency - Huntington, WV 2021 to Present
Overnight Baker processed 82 1/2 dz. donuts, 72 bagels, 48 muffins and also rotated product. Performed all necessary organizing and cleanings. Even then extra cleaning that the employees did not have the extra time for to do. Do to taking care of customers. Ref: Brittney Webb (Shift lead) 618-***-****
Crew Member/Cashier
Burger King - Huntington, WV
May 2018 to February 2020
• Welcomed all customers
• Took customer orders
• Ran the cash register
• Cleared tables
• Kept the Lobby clean and stocked
• Provided exceptional customer service
Ref: Chuck London (Store Manager) 304-***-****
CSR - Customer Service Representative
Amazon - Huntington, WV
September 2017 to May 2019
• Customer service
• Answered calls from customers promptly and efficiently
• tracked packages
• Solved customer issues to the best of my ability
• Processed emails
• Solved and or answered customers questions through chat instead of on the phone. Ref: Twyla Marcum 304-784-027
Shift Lead
Speedway LLC - Huntington, WV
July 2013 to October 2016
• Customer service
• Supervised up to 4 employees
• Ran register
• Paperwork
• Cash handling
• Open and close
Retail Sales Associate/Cashier
Dollar Tree - Barboursville, WV
October 2011 to July 2013
• Customer service
• Cash register
• Processed trucks
• Stock
• Set resets
• Open and close duties
Lead Retail Associate
Cracker Barrel - Barboursville, WV
March 2009 to May 2011
• Welcomed all customers
• Register
• Processed trucks
• Resets
• Gift wrap
• Open & close duties
Sales Associate/Front End Supervisor
Dick's Sporting Goods - Huntington, WV
June 2004 to September 2007
• Sales Associate in Footwear Department
• Then, went to Lead Associate in Apparel Department
• Left as Front End Supervisor
• Customer service
• Open and close duties
• Register
• Cash handling
• Paperwork
• Processed trucks
• Set resets for whole store
• Supervised up to six to seven cashiers at a time. Childcare Provider
Beth's Playhouse - Huntington, WV
February 2000 to June 2004
• Provided child care for children ages 0 to 8 years of age.
• Self-employed had up to six to seven children at a time.
• Provided meals according to state regulations
• Link approved through the state
• Planned Activities
• Provided a secure set schedule
Education
Some college in Nursing
Marshall University - Huntington, WV
September 2010 to August 2012
High school diploma
September 1994 to June 1998
Skills
• Food Service (3 years)
• Shift Management (4 years)
• Store Management Experience (4 years)
• Supervising Experience (10+ years)
• Merchandising (10+ years)
• POS (10+ years)
• Food Preparation (3 years)
• Assistant Manager Experience
• Retail Management (10+ years)
• Management
• Upselling (8 years)
• Leadership (5 years)
• Retail Sales (10+ years)
• Cooking (3 years)
• Inventory Control (10+ years)
• Planograms (10+ years)
• Food Handling (3 years)
• Kitchen Experience (10+ years)
• Time Management (10+ years)
• Microsoft Word (8 years)
• Loss Prevention (10+ years)
• Nursing
• SAS (7 years)
• Analytics
• Tableau
• Business Intelligence (10+ years)
• Cleaning Experience (10+ years)
• Profit & Loss (10+ years)
• Microsoft SQL Server (7 years)
• Statistics (5 years)
• Data Warehouse (3 years)
• Visual Basic (10+ years)
• Business Analysis
• Cash Handling (10+ years)
• Communication skills
• QuickBooks
• Baking
• Sanitation
• Restaurant experience
• Customer service
• Organizational skills
• Front desk
• Requirements Gathering
Languages
• English - Expert
Links
http://*********@*****.***
Military Service
Branch: N/A
Service Country: United States
Awards
N/A
Certifications and Licenses
Food Handler Certification
Present
Assessments
Administrative assistant/receptionist — Completed
July 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Sales skills — Familiar
August 2022
Influencing and negotiating with customers
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Patents
N/A (#N/A)
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