Serena Minton
New Port Richey, FL *****-****
********@*****.***
OBJECTIVE
Utilizing my skillset, work experience and life experiences I seek to be a member of an organization where I can learn and grow. I work well with others, learn from my mistakes, I am punctual, loyal, and honest. For me, gaining understanding in all aspects of life, appreciating the little things, and making the best of circumstances are a few traits of great importance professionally and personally.
EXPERIENCE
June 2010 to March 2011
Housing Coordinator
Epic Aviation
New Smyrna Beach, FL
In this position two personal goals were student safety and comfort during their flight training. There are students from all around the world attend Epic Aviation. This was an exciting experience as I was able to learn about flying and encountered a vast variety of different cultures, and belief systems in this diverse and thrilling aviation work experience. The position required a liaison with apartment staff as well as flight school staff, as on-campus housing was not provided.
Manage up to 120 living arrangements for students
Coordinate cleaning and repair issues as they develop
FAA certified proctor
Conducted orientation monthly for new students
Provided lease agreements to students, also outlining code of conduct at school as well as in their off-campus community
Submit lease and utility payments
Ensure leases were current and there were enough spaces for incoming students, taking graduation into factor
January 2009 to July 2009
Consultant for Vocational Rehabilitation Service
Two-6 Resources
Orlando, FL
Working as a consultant in this vocational rehabilitation/employment service was a challenging but exciting undertaking. I enjoyed getting this organization in proper order by advising in every facet. I found enjoyment in aiding the owners in their quest. I worked with them until positions were filled with qualified staff and advising to define procedures. I consulted on everything from creating documents to guaranteeing effective practices with systematic, proper flow by implementing effective and efficient procedures.
Defined needs and put proper systems in place to fit requirements of vendors, as well as staff and owners. It was an honor to be called to help start this business!
Administered a variety of tests i.e., IQ testing to clients
Organized and offered my position on how to run the business most effectively
July 1997 to November 2008
Office Manager/Account Manager
Re-Employment Services, Ltd.
Longwood, FL
I worked in all phases of this company building litigation packages for insurance companies workers’ compensation claims. This unique service specialized in providing available job leads to injured workers by complementing their work experiences, capabilities with restrictions placed on them post-injury by their physician. I began as a transcriptionist and received promotions as the company grew over time. I worked as an assistant to the CEO in day-to-day activities, scheduling travel, transcribing legal correspondence, etc. I managed between 80-110 files weekly in my position as Account Manager. Some of the responsibilities in this role were propagating our findings to insurance companies, defense counsel, opposing counsel as well as treating physicians. Weekly, I was responsible for writing, reviewing, and detailing events of up to 400 job descriptions and other time-sensitive correspondence. I acted as Office Manager for several years. I was Executive Assistant to the in-house CPA. I was responsible for keeping financial records of the business as well as the owner’s personal finances. This required tasks such as accounts payable/receivable, tax document preparation for quarterly and annually reports. In my role as Human Resources administrator my duties included hiring, terminating, preparing training materials, creating job descriptions for staff, ensuring a safe work environment for all employees and handling issues between staff members. I worked closely with computer techs to design proprietary software for each department. In working with the Marketing Team, I confirmed delivery of proposed services to our clients from start to finish while providing excellent customer service.
Type 90 wpm accurate
Quality Control
Create and disseminate time sensitive legal documents
Testify to our findings in court
Prepare/create employee manuals
Write and review job descriptions
Train new employees
Manage clerical staff of 18
Supervisor of 20+ job developers
July 1995 to Present
Office Manager
Kevin D. Gay, Inc.
Perform administrative duties in my husband’s small residential window and flooring installation business. I prepare payroll, tax documents, accounts payable/receivable records, obtain necessary insurance, bonds, workers compensation requirements, etc. Make certain we are in accordance with OSHA regulations while ensuring employees are informed and guidelines are practiced.
EDUCATION
Gaither High School Graduate, Tampa 1991-1994
Hillsborough Community College 1994-1995
Seminole Community College 1995-1996
University of Central Florida, 1996-1998
PROFESSIONAL REFERENCES
Gordon R. Butler 321-***-****
Michael Campbell 386-***-****