Data Entry Front Desk
Resume:
Isabel Nazari
Mechanicsburg, PA *****
***********@*******.***
To obtain employment within a company where I can utilize my skills and where hard-work and dedication are appreciated.
Willing to relocate: Anywhere
Work Experience
Patient Service Representative
UPMC FAMILY CARE SS - Mechanicsburg, PA
February 2022 to Present
# Help patients navigate the healthcare system by providing clear and understandable instructions.
# Provide follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
# Assist with Administrative duties in the office including but not limited to scanning of medical records and faxing.
# Guide patients through use of self -arrival technology or check-in patient at desk depending on patient preference.
# Obtain signature of patient or family member for consent to treatment and financial responsibility following the
Health Insurance Portability and Accountability Act (HIPPA) rules and regulations.
# Confirm/verify insurance benefits with the appropriate carrier via online verification systems.
# Promote MYUPMC patient portal and assist patients in registration when applicable.
# Collect copayments and any other applicable patient payment at the point of service.
# Provide a warm greeting for all patients.
# Confirm and or update patient registration information at checkout.
# Appropriately distribute phone calls to other areas of office.
# Schedule follow-up appointments within the practice at checkout. Labor Hour Specialist
Maximus Federal - New York, NY
November 2018 to October 2020
# Attend Managers and Senior VP’s Weekly Meetings Via Video.
# New Employee Screening such as Fingerprints, background and drug screening.
# Ordering Office Supplies, Handling Petty Cash.
# Updating NY Branch (500) employees Staff List and Uploading to Company Portal.
# Removing and adding daily Staff List.
# Handling Issues with Existing and New Employees.
# Handling all Customer Complaints and issues.
# Scheduling Meeting with HR and Coordinators.
# Overseeing all 2020-2022 US Census Calls and Forms.
# Daily Bank Deposits Scheduling For Brinks Pick UP.
# Approving PTOS and PTOV Leave.
# Handling all Calls and Employee calling out and reporting to proper department. Support Staff – Support Staff Manager
The Beverage INC - New York, NY
May 2016 to November 2018
# Manage Support Staff and Oversee Empire Division (Manhattan, Brooklyn, Queens, Long Island, Bronx and
Staten Island.
# Complete Order Supplies & Maintain and updating the order tracker.
# Completing data entry and reconciliation of drivers, Counting and verifying all payments, Inventory with proof of delivery. Totally of daily bank deposits ($500.000+)
# Organize Invoices and retrieve when requested.
# Handle branch customer service on phone or email.
# Handling accounts receivable from branch customers.
# Retrieve and Renew New Hire PPW to guarantee forms are completed properly.
# Handle and dispense all branch petty cash.
# Providing Coverage for front Desk Staff if needed.
# Making Sure All Customers Account are up to date.
# Ensuring all orders are out in a timely manner.
The New York Eye & Ear Infirmary of Mount Sinai - New York, NY June 2013 to April 2016
# Supervising front desk
# Providing Coverage for front desk if someone calls out sick or out for lunch.
# Attend Managers and Senior VP’s Weekly Meetings via Video.
# Translate for Doctors, Nurses, HR and other Managers and VP’s.
# Ordering Office Supplies, Handling Petty Cash.
# Scheduling, Coordinating and Organizing Open Houses.
# Handling Issues with Existing and New Employees.
# Handling all Customer Complaints and issues.
Master Cabbie Academy - New York, NY
February 2011 to June 2013
# Opening and Closing Office Monday – Saturday.
# Monitoring Office Staff, Teachers, Teachers Assistant, and Students.
# Scheduling Students for Testing Upon Course Completion.
# Entering Students into Test Roster & Exam Builder.
# Notifying TLC (Taxi, Limousine, and Commission) of all Students Attending Programs.
# Entering Daily Transactions.
# Collecting, Verifying and entering al documents to TLC Portal.
# Making Fingerprints Appointment.
Filing New TLC Applications.
# Uploading all documents to the TLC Portal.
Count, Deposit Cash, Credit and debit transactions.
# Complete Order Supplies and Maintain Office Petty Cash. Education
Associate's degree in Business Administration
Katherine Gibbs - New York, NY
October 1994 to December 1996
Skills
• Customer Service (20+ Years) / Microsoft Office (15+ Years) / Office Manager Experience (15+ Years)
• Team Work and Team Leader (15+ Years / Clerical Experience / Typing / Data Entry / Filing / Translation / Human Resources / other Administrative Duties.
• HIPAA
• Epic
Languages
• English - Expert
• Spanish - Expert
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