Customer Service Teacher Aide

Taylor Woods

Lakewood, CO ***** • 720-***-**** • *****************@*****.***

Professional Summary

Skilled Website Specialist focused on maximizing interaction success through the use of effective communication, positive flow enforcement abilities. Top-notch communicator with excellent time management, administrative and customer service skills. Skills

Record Releases

Special Assignments

Video Conferencing

Social Justice

Maintenance and Repair

Work History

Website Specialist, 04/2022 to 10/2022

TTEC Services – Remote, CO

Followed all company policies and procedures to deliver quality work. Listened and responded to customer requests and forwarded necessary information to superiors.

Interpreted clients' needs and introduced services to fit specific requirements. Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.

Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all featured products are available. Worked with customers to understand needs and provide excellent service ECE Teacher, 10/2021 to 02/2022

Little People's Learning Center – Arvada, CO

Created fun and interactive learning experiences while serving as mentors to fellow teachers. Verified daily care of children by following licensing guidelines and implementing company standards.

Instructed and monitored students in active teaching, following protocols outlined in school structure.

Communicated directly with parents and prospective parents to achieve success for children. Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.

Paraprofessional, 03/2016 to 05/2021

WHA School District 113# – Walker, Minnesota

Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.

Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

Prepared instruction materials, constructed bulletin boards and set up work areas. Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency. Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.

Relieved classroom teacher during breaks and maintained order and structure in classroom. Reported on student progress, behavior and social skills to parents. Education

Bachelor of Science: Social Sciences, Expected in 09/2024 Franklin University - Columbus, OH

Associate of Arts: General Studies, 03/2018

Eastern Gateway Community College - Steubenville, OH Certified Teacher Aide: Education, 06/2016

Penn Foster College - Scottsdale, AZ

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