Administrative assistant
Resume:
LEEANN VOCKEROTH
San Diego Ca *****
*********@*****.***
SUMMARY OF QUALIFICATIONS
Outstanding customer service representative with more than 10 years of experience in customer relations, data entry and administration. Determined hard worker with the ability to adapt and work in a fast-paced work environment. Excellent team player with great problem-solving skills. Detailed Oriented, strong organizational skills with ability to carry out tasks with minimal supervision. Knowledgeable in Microsoft Office, and office equipment like fax, printer, and multi-line phone.
SKILLS
•Critical Thinking
•Problem Solving Skills
•Intercommunication Skills
•Team Player
•Design/ Creativity/ Marketing
•Microsoft Office
•Attention to Detail
•Clerical Skills
GENERAL DUTIES
•Assisted the CEO on day-to-day operations and completed an average of 30 calls per day.
•Troubleshooted problems involving office equipment, such as computer hardware and software.
•Answered telephones, direct calls, and took messages.
•Trained other staff members to perform work activities, such as using computer applications.
•Managed inventory and order materials/supplies according to office’s needs.
•Completed work schedules, managed calendars, and arranged appointments.
•Communicated with customers, employees, and other individuals to answer questions, address complaints.
•Routed incoming mail, answered correspondence, and prepared outgoing mail.
WORK HISTORY
Operations Coordinator, African Coalition San Diego, CA 01/2017-09/2017
Lead Operations Coordinator, MRL Investments San Diego, CA 02/2016-12/2016
EDUCATION
Certification in Graphic Design, San Diego City College San Diego, CA In progress
Diploma, School of International Studies San Diego, CA GPA 3.9
Presidential award for Outstanding Academic Achievement, International Baccalaureate Program
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