Anthony Cantrell
Virginia Beach, VA 708-***-****
E-mail: ********@*****.***
Accomplished, versatile, and results-oriented individual with a demonstrated history of working in the service industry. Proven track record of experience in sales, warehouse, and customer service. Able to work under pressure and collaborate with a team. Skilled in prioritizing and completing tasks independently. A REAS OF E XPERTISE
Performance Management
Office Administration
Exceptional Customer Service Skills
Microsoft Office Suite
Forklift Operation
Time Management
Attention to Detail
Inventory Control
Data Entry
P ROFESSIONAL WORK E XPERIENCE
Uber, Virginia Beach, VA October 2017-Present
Uber Driver
• Ensure the safety of all riders.
• Pick up patrons and greet them when they enter your vehicle.
• Provide a safe place for your riders to be picked up and dropped off.
• Provide a safe driving experience for your riders and get them to their destinations.
• Ensure that all patrons have properly used the mobile application to close their ride share. Hertz Rental Car, Bedford Park, IL June 2019-March 2020 Transportation Specialist
• Transport vehicles within our airport locations to various service areas.
• Move vehicles between airport & neighborhood locations.
• Provide outstanding customer service
• Work with minimal supervision while maintaining high energy.
• Follow all safety policies and procedures & protect company assets. Flowers Bakery, Alsip, IL June 2018-May 2019
Route Sales Associate
• Leverage internal sales data and company marketing plans to drive growth with customers through proper planning, ordering, and execution.
• Establish and maintain strong customer relations to effectively communicate sales solutions and improve customer satisfaction.
• Order product using an online state-of-the-art order planner to ensure customers are receiving the freshest product possible.
• Increase sales through shelf space expansion and the sale/use of in-store promotions and displays.
• Adhere to the company assigned route structure, stop sequence, and established service times to drive efficiency and to ensure continued customer satisfaction and consistent service times.
• Know and follow all retailer/account standard operating procedures, including, but not limited to, check in/check out and service windows.
• Adhere to the fresh market policy by appropriately rotating product and removing damaged or out-of-code product as necessary.
• Follow shelf-life cycle of each brand/product.
• Ensure shelf life is maximized with proper rotation of products to ensure that backstock is rotated and stocked first before the next fresh delivery is merchandized on shelves/displays.
• Perform daily route settlement requirements: verifying product quantities, accurately invoicing the proper account, and adhering to the cash collection policy.
• Perform an accurate weekly inventory in the handheld computer device at select accounts on specific days designated by the company.
• Perform all required daily vehicle inspections, maintain accurate vehicle records, immediately report vehicle maintenance issues, and complete daily driver’s logs and time records as required.
• Safely and efficiently operate a vehicle with a Gross Vehicle Weight Rating (GVWR) more than 10,000 pounds.
• Adhere to all company policies, Department of Transportation (DOT) policies, as well as local and federal regulations.
• Secure and organize inventory in the truck to prevent product damage. TruGreen, Crestwood, IL March 2017-June 2018
Sales Representative
• Help new and existing customers find the right lawn care maintenance plans, both at people’s homes and/or by phone.
• Conduct lawn analyses.
• Educate homeowners on proper lawn maintenance.
• advise on lawn and landscape problems and determine appropriate solutions. South Suburban Hospital, Hazel Crest, IL May 2014-March 2017 Environmental Services
• Cleans, mops, and sanitizes resident rooms, toilets, and baths.
• Cleans windows, windowsills, window treatments, walls, and furniture.
• Performs special cleaning of rooms, disinfects walls, floors, and furnishings.
• Cleans nursing stations, halls, lobbies, treatment rooms, recreation areas, lounges, and dining areas.
• Stocks cleaning and linen carts.
• Empties and cleans waste and trash containers.
• Washes, dries, counts, folds, and stores clean linens and clothes.
• Delivers clean linens and clothes to various departments and floors and ensures the proper amount of linens are delivered by established times.
• Follows prescribed protocols for maintaining privacy and confidentiality of protected health information in accordance with HIPAA standards and County Policies.
• Follows prescribed protocols for safety and infection control. EDUCATION & L ICENSE
GED
Moraine Valley College. Palos Hills, IL
May 2010
Pharmacy Technician Certificate
South Suburban College, South Holland, IL
August 2011-January 2013