Cashier Customer service, call center, de-escalation, full service cla
Resume:
Brandon Gillespie
Medical Biller & Coder
Mechanicsville, VA 23111
******************@*****.***
Underwriting and processing consumer loans, credit cards, RV and boat loans. Processing Conventional mortgages. Research and analyze data needs for reimbursement. Analyzes medical records and identifies documentation deficiencies. Serve as resource and subject matter expert to other coding staff. Review and verify documentation support diagnoses, procedures and treatment results.
• Solid knowledge of medical terminology.
• Exceptional data entry skills.
• Excellent multi-tasking skills.
• Good understanding of ICD-9-CM and CPT procedures.
• Strong ability to work in a bustling medical environment. Work Experience
Underwriter/Loan Analyst/Mortgage Processor
RVA Financial Federal Credit Union - Richmond, VA
April 2018 to Present
RVA Financial Credit Union, Richmond, VA (Hybrid Employee)
(Underwriter/Loan Analyst)
• Analyze financial data related to loan requests.
• Evaluate loan documents are to ensure accuracy and completeness.
• Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.
• Collecting background information to assess risk
• Determining the wording for policies
• Preparing insurance policies terms and conditions
• Providing recommendations regarding whether to approve an application
• Evaluating policies to see if they follow the company's underwriting standards Consumer Coordinator/Medical Biller & Coder (Part-Time/REMOTE) Family First Healthcare Call Center - Remote
April 2010 to June 2022
• Reviewed thousands of patient records to identify potential errors and report findings to senior team members.
• Sustained 99% error-free rate, entering patient data and care codes into medical records management system.
• Contribute to daily medical coding and billing operations. Manage records; provide information to insurance companies; doctors, and patients; and maintain confidentiality and compliance.
• Manage up to 200 discharge charts and patient records daily, reviewing for accuracy, completion, and compliance.
• Digitized or destroyed 2.5K medical records, ensuring compliant management of patient documents. Document Imaging Technician II
HCA Healthcare Associates - Richmond, VA
July 2010 to June 2011
Focused on digitizing paper documents and securing them in an electronic archive or database. I was responsible for including scanned paper documents in the database so that all information is visible on the digital image of the text. I was also responsible for the correct storage of the image in a database so that others can find the file if needed. I had to analyze the information on the paper document to file it in the correct location with the proper keywords and identifiers. Assisted with mailing, filing backup, and other operational tasks for this role.
Education
MID ATLANTIC CODING/Certified Medical Coder/Biller, Richmond, VA 23231, CPC-A in Medical Billing & Coding
Mid Atlantic Coding - Richmond, VA
January 2022 to June 2022
High school diploma in Advanced Studies
Lee Davis High School - Mechanicsville, VA
September 2006 to June 2009
Skills
• Credit Union
• Cash Handling
• Cashier Customer Service
• Customer Service
• Bank Teller
• Banking
• Financial Services
• Underwriting
• Credit Analysis
• Loan Officer Experience
• Loan Origination
• Loan processing
• Financial analysis
• Sales
• Research
• Microsoft Excel
• Account Management
• ICD-9
• ICD-10
• Insurance Sales
• CPT Coding
• Account Reconciliation
• Business Development
• Insurance Verification
Languages
• English - Fluent
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