EDWARD LLOYD
Manager/Supervisor
***** ****** **, ***********, ** 49112
+1-269-***-**** • ***********@**.***
Summary Statement
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Dependable,with track record of attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast- paced environments.
Work Experience
Foreman/Supervisor • Ancon, Goshen, IN 2017-Present
•Fostered positive employee relationships through communication, training and development coaching.
•Displayed strong telephone etiquette, effectively handling difficult calls
•Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
•Increased productivity by improving employee morale and cross-functional communications. Supervisor • LL Geans, Mishawaka, IN 2012-2017
•Monitored processes for continuous improvement and implemented changes to promote quicker task completion.
•Planned and managed manpower and resource requirements to support project activities.
•Communicated with suppliers and coordinated delivery of supplies to job sites. Host/Nartender • Stacey’s Fodd and Spirits, Edwardsburg, MI 2003-2010
•Managed daily card and cash transactions, maintaining payment records and investigating discrepancies
•Developed long-term relationships with customers to increase opportunities for repeat business
•Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
BA Business • Southwest Michigan College, Niles 1998 Skills
Workflow optimization
Performance monitoring
Logistics oversight
Team management
Team building
Staff development
Morale building through team acknowledgments
Assignment base on individual skillsets