MONISA
KINNEY
Licensed Adjuster
PROFILE
Extremely motivated, qualified and
skilled candidate, searching for the best
job of insurance claim adjuster. A job
that gives me opportunity to make my
career and develop my job experience in
field of insurance industry. I have many
years of experience as well as ability to
perform various responsibilities to of
insurance claims which should be helpful
to make more profit for the insurance
company.
EDUCATION
Adjuster School
June 2020- June 2021
Texas Adjusters Certificate
Cedar Valley College, Lancaster, Texas
2010-Present
Texas Institute, Dallas, Texas
Certificate of Completion
1989-1990
Madison High School, Dallas
Highschool Diploma
1984-1989
WORK EXPERIENCE
SKILLS
Typing skills of 35 words per minute.
Excellent communication skills
(verbal, written, and listening)
Strong comprehension and
organization skills
Willing to relocate
Ability to travel on an as needed basis
Motivated and resourceful
Adaptable to change and ability to
work in a team environment
Communication skills
Property Claims
Auto Claims
Medical Assistant Claims
Insurance Liability
General Insurance
Claims Handling
Claim*HealthCare
Investigation
Commercial Insurance
Casualty Insurance
Property Damage
Xactimate
Symbility
Subrogation
Guidewire
CCC
Property Claims
Claims Adjuster Trainee
Kemps Adjusting Firm
August 2020–August 2021
Determine coverage
Determine liability (who’s at fault for the damages)
Interview customers, claimants, and witnesses
Partner with appraisers/estimators to manage vehicle repairs
Negotiate with customers and other insurance carriers and resolve claims
Data Entry initial claim
Inbound Call Center
Setup rental and repair facility assignments
Serenity Place Apartment (Social Worker)
02/21/2017–Present
Maintain professional relationships with clients and client confidentiality.
Assist clients in completing all Dallas Housing intake applications, screenings and forms.
Create and maintain client files and make file copies.
Conduct initial risk assessment of clients and clients' families
Assist clients in attaining their goals by identifying community resources and by referring clients to
appropriate services both within and outside DHA (i.e., medical services and psychiatric services, etc.).
Auto Claims
LICENCES
Texas 2704955
Follow-up with clients and with referral organizations regarding client contact and progress with referral Organization
H&R Block Tax Advisor II
01/01/1988–Present
Provided tax preparation, tax audit support and tax planning during tax season
Build honest client relationships
Generated business growth, increased client retention, and offered additional products and services to
clients as needed
Increased tax certification and expertise to assure accurate and honest transactions for our clients
Mentored and supported teammates
REFERENCES UPON REQUEST