Administrative Service Data Entry

STEPHANIE BROSSARD

*******************@*****.*** 754-***-**** Ft. Lauderdale, FL linkedin.com/in/stephanie-brossard-71b979137 PROFESSIONAL PROFILE

A professional with progressive experience augmented by a strong background in Business Administration, Sales and a wide range of skills encompassing HR generalist and legal administration. Proven ability to excel in a fast-paced environment and adapt readily to new challenges in the pursuit of making a positive contribution to the organization. SKILLS

• Calendar Management

• Billing

• Staff Recruitment &Retention

• Trial Preparation

• HR Policies & Procedures

• Transcription

• Event Coordinating

• Client Confidentiality

• Legal Administration

• Cash register

• Data entry

• Sales

• Organizational Development

• Performance Management

• Research and analysis

PROFESSIONAL EXPERIENCE

24 HOURFITNESS

SALES AND SERVICES EXPERT

02/2020-PRESENT

• Offering new membership, fitness, retail products and service contract renewals, upgrades and conversions for all existing members and new members.

• Generating new ticket package sales through phone prospecting, outside appointments and building tours.

• Promote products and services that are beneficial to our customers.

• Answers and responds to internal and external customer calls by determining needs, answering questions, or transferring to appropriate personnel if needed to ensure ever increasing customer satisfaction.

• Sales Transactions (in various forms of payment such as cash or credit card).

• Reconcile drawers at the beginning or end of the shift. Rubinton Law Firm Providing property insurance litigation. 02/2020-05/2020 LEGAL ASSISTANT

• Composed and revised legal documents for attorneys, including letters, dispositions, and court filings.

• Answered direct attorney phone lines and acted as liaison between clients and attorneys.

• Ensured legal documents were processed and handled in a timely and efficient manner to comply with appropriate regulations and deadlines.

• Filed all documents through electronic court filing web database for all Florida courts.

• Calendaring, Scheduling Depositions, Mediations & Hearings, CMCs.

• Drafting pleadings and communication to appropriate party. Naderpour & Associates Law Firm Providing debt collection litigation representing creditors. 09/2019-02/2020 LEGAL ASSISTANT/CALENDAR MANGER

• Composed and revised legal documents for attorneys, including letters, dispositions, and court filings.

• Answered direct attorney phone lines and acted as liaison between clients and attorneys.

• Ensured legal documents were processed and handled in a timely and efficient manner to comply with appropriate regulations and deadlines.

• Filed all documents through Electronic court filing web database for all Florida courts.

• Calendaring, Scheduling all Depositions, Mediations & Hearings, CMCs, etc.

• Drafting pleadings and communication to appropriate party. CBI Providing comprehensive environmental services for local, national, and international customers. 07/2017-08/2019 HR GENERALIST

• Serves as a point of contact and resource regarding benefits programs and costs (Medical, Dental, Vision, Short Term Disability, Voluntary Life, 401k) timekeeping/PTO records, and or HR related inquiries.

• Process biweekly payroll in ADP WorkforceNow software, input and verify all entries ensuring inputs are ran in accordance with all processes and procedures, in a timely, accurate manner.

• Ensure that all company personnel are in accordance with applicable State DOT (Department of Transportation) PHMSA FMCSA laws and regulations.

• Conducts research and provides policy development/implementation, including writing/editing departmental and company policies.

• Input all employee data and changes including deductions, earnings, gross ups, manual checks, new hires, terminations, adjustments, and manual checks in ADP. THE COMMUNITY A global, multicultural advertising agency, 2017 Ad Age's Multicultural Agency of the Year. 01/2017-6/2017 HR COORDINATOR

• Successfully implement companywide ADP WorkforceNow software.

• Train and advise employees on software protocol.

• Implement new PTO systems that streamlined all leave requests process and increased productivity.

• Implemented e-file cloud storing for all employee files.

• Serves as employee contact and resource regarding timekeeping/PTO records, paychecks, and benefit eligibility related questions and HR related inquiries.

WILTON MANORS HEALTH AND REHABILITATION CENTER An industry-leading healthcare management group providing a higher standard of member healthcare

HUMAN RESOURCES MANAGER 03/2016- 10/2016

• Function as a Human Resource Generalist, responsible for Payroll Administration, Benefits/Compensation, and Training & Development.

• Manage and process bi-weekly payroll for all 320+ exempt, non-exempt and union employees using Smartlinx software (proficient in both version IV and V).

• Manage employee On-boarding process (second round interview, completion of new hire documents, administer drug test, AHCA background verification, Fitness aptitude test).

• Conduct additional orientation for all newly hired/transferred employees, ensuring the understanding of all company objectives, policies, procedures, benefits, and key personnel, thus reducing current staff member’s overtime accrual by 30%.

CITY OF BOCA RATON Municipal Government agency to one of the wealthiest cities of greater South Florida metropolitan area. EMPLOYEE BENEFITS ANALYST 08/2015- 03/2016

• Input and review data into the Infinium/AS 400 and the City’s Electronic Enrollment software system for new hires, benefit changes for existing employees and their dependents, COBRA and retirees to verify accuracy of data entry and completeness of required paperwork.

• Monitor and process payments for employee benefit invoices for, life insurance, dental and vision bills, stop loss, administrative fees and wire transfers furthermore completing the appropriate Field Purchase Order or requisitions.

• Ensure that all City benefit programs are administered in accordance with applicable laws, contracts, policies, and procedures.

NOVA SOUTHEASTERN UNIVERSITY One of South Florida’s leading private not-for-profit independent higher learning institution. EMPLOYEE SUPPORT SERVICES REPRESENTATIVE 07/2012-04/2015

• Liaison with NSU's Office of Human Resources (OHR) providing detailed administrative service for the Fischler School of Education (FSE) employees.

• Manage and process course payroll for all 900+ faculty members using Pay-Trax software.

• Coordinate personnel actions such as new hire paperwork, terminations, promotions, tuition waiver, and verification of employment, international payments, and faculty appointments to ensure appropriate tracking of personnel changes.

EDUCATION &CERTIFICATE

• Broward College -Pembroke Pines FL Associate in Art: Human Resource Management

• HIPAA (Health Insurance Probability and Accountability Act) Certified SKILLS

Professional Development:

• Fluent comprehension, and translation ability of French and Creole language.

• Proficient use of software applications and programs such as ADP Workforce Now, Clio, ACUITY ELM, UltiPro, Infinium/AS 400, Indeed, LinkedIn, NeoGov, Smartlinx, Paytrax, BANNER and Kronos. Affiliations:

• NAAAHR (National Association for African American in Human Resource) Certified

• Society for Human Resource Management (SHRM)

Computer Skills:

• Extensive experience with Microsoft Office programs such as Excel, PowerPoint, Word and including Outlook, iOS, Mac OS X, Dreamweaver, and data entry skills; internet research abilities.

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