Tila Newbery-Sorrell

Dedicated business process enthusiast

Austin, TX 78727

adtegr@r.postjobfree.com

+1-512-***-****

I have enjoyed years of experience across industries, including healthcare, construction, and communications infrastructure. Experience in managing the coordination of resources, accounts, processes, and projects.

Authorized to work in the US for any employer

Work Experience

Residential Retention Representative

Charter Communications (Spectrum) - Austin, TX

September 2020 to Present

Effectively coordinate and align communication, entertainment infrastructure, engineering capabilities, and revenue opportunities with account retention and sales opportunities. Coordinate cross domain modalities across technical, engineering support, telecom, and financial account management domains. Social Media Advisor/Sales Representative/Customer Experience Manager in Professional Web Services

GoDaddy, Inc. - Austin, TX

February 2020 to June 2020

GoDaddy Social and GoDaddy Professional Web Services account and relationship manager Inventory Control Systems Manager

Randall's Food Markets/Albertson's/Safeway - Austin, TX March 2019 to February 2020

• Handled all sales and revenue reporting and spreadsheets

• Managed all vendor receiving and backroom

• Inventory and Project management and negotiation

• Linux

• MS Office

• Cloud software

• POS

• Fraud prevention

Marketing Sales Representative

LEI Home Enhancements - Austin, TX

March 2018 to May 2018

Consultant for establishing relationships and project manager for construction and installation of windows and doors

Direct Support Professional

Texas Health and Human Services Commission - Austin, TX April 2017 to October 2017

Austin, TX

April 2017 to October 2017

Direct care in medically fragile ward and in behavioral unit. Daily care and support. Administrative and payroll duties

Roofing Sales and project management

Top Dog Roofing - Cedar Park, TX

January 2017 to June 2017

Account and project management. Find and establish relationships with structure owners for a variety of construction types. Managing and coordinating the sales, sales, and construction process of each project. Internet Marketing Consultant and Sales

Yodle, Inc./Web.com - Austin, TX

February 2016 to January 2017

SEO/SEM

Relationship and account management for law firms, general contractors, and entrepreneurs Registrar

Patient Access Services

February 2015 to December 2015

St. David's North Austin Medical Center (Parallon)

• Patient registration Main Emergency Room along with other departments and facilities

• Insurance verification, financial collections, customer service

• Full-time

Collection team coach

Inventory Control Supervisor

Wal-Mart - Lynchburg, VA

March 2011 to July 2012

Management of inventory control team

• Knowledge of the retail industry and merchandising

• Project management for inventory and point of sale

• Good math skills and the ability to work with computer inventory software

• Strong organizational skills

• Mediation between management and associates

• Interviewing of prospects

• Coaching, delegating, scheduling, and training

• Ensuring minimum inventory shrinkage. Point of Sale (POS) systems and inventory management systems

• Full-time 40 hours per week

• Fraud prevention

Merchandise Supervisor

Wal-Mart - Tallahassee, FL

November 2010 to March 2011

Supervised sales teams in women's and men's apparel (10 plus staff)

• Directed customer sales and customer service

• Planned and implemented merchandise layout on sales floor

• Project management

• Ensured correct sales floor inventory count

• Delegated and coached team members

• Experienced with Point of Sale (POS) systems and inventory management systems

• Full-time 40 hours per week

• Promotion Transfer to another store

Surgical Technologist pre-certification

Carillion Roanoke Memorial Hospital and Ambulatory Surgery Center - Roanoke, VA 2010 to September 2010

• Assist surgeon in variety of surgical procedures and operations Certified Nursing Assistant

The Summit Health and Rehab - Lynchburg, VA

June 2006 to March 2008

• Perfect Attendance Awards

• Assist patients with ADLs (activities such as dressing, bathing, feeding, personal hygiene, transferring to and from bed/ wheelchair/shower/tub, and rehabilitative exercises)

• Accompany patients on medical care visits

• Work in nursing home and rehabilitation client facility caring for elderly, disabled, and those undergoing physical rehabilitation

• Performed post-mortem care

• Cleaned and sanitized rooms

• Handled minor wound care

• Documented all care

• Checked vital signs

• Assisted with wound care

• Served meals to patients and residents

• Worked in a nursing home, nursing facility and hospice

• Checked vital signs

• Provided individualized and friendly care for clients, patients and residents

• Assisted 30 elderly, disabled and hospice patients daily Certified Nursing Assistant, Home Health Aide, Hospice Generation Solutions - Lynchburg, VA

January 2006 to December 2006

• Certified Nursing Assistant and Home Health Aide assisting the elderly and disabled in-home

• Day and overnight shifts

• Assist in ADLs (activities of daily living) - feed, bathe, dress, shop, transport, etc.

• Medication Management

• Hospice care

• Part-time 30 hours per week

Education

Bachelor of Science in Health Care Administration 3.88 gpa University of Phoenix-Online Campus

September 2010 to September 2014

Associate of Science in Surgical Technology-Summa Cum Laude Miller-Motte College-Lynchburg - Lynchburg, VA

August 2008 to September 2010

Skills

• Bilingual Spanish (10+ years)

• Customer Service Skills (10+ years)

• Sales (10+ years)

• SaaS (4 years)

• Cloud Computing (2 years)

• Desktop Publishing (4 years)

• Search Engine Optimization (2 years)

• Proofreading (10+ years)

• Quality Assurance (2 years)

• Project Management (10+ years)

• Word (8 years)

• Bookkeeping (10+ years)

• Customer Service (10+ years)

• Communication (10+ years)

• Detail Oriented (10+ years)

• Editing (10+ years)

• HIPAA (10+ years)

• Inventory Control (10+ years)

• Knowledge Of Medical Terminology (10+ years)

• Microsoft Office (10+ years)

• Powerpoint (5 years)

• Research (10+ years)

• Retail (10+ years)

• Sales (10+ years)

• Organizational skills (10+ years)

• B2B Sales

• iOS (4 years)

• Google Docs (2 years)

• Linux

• Proofreading (10+ years)

• NetSuite

• Mobile testing

• Windows

• Account management

• Medical sales

• Financial services

• E-commerce

• Heavy lifting

• Software troubleshooting

• Operating systems

• High-end sales

• Management

• Customer relationship management

• Human resources

• Management

• Leadership

• Negotiation

• Outside sales

• Social media management

• CRM Software

• Web Services

• SEM

• Bilingual

• Computer skills

• Process improvement

• Sales administration (10+ years)

• Business management (10+ years)

• Salesforce

• Contract management (10+ years)

• Microsoft Excel (Less than 1 year)

• Help Desk

• Legal drafting (2 years)

• Translation (10+ years)

• Interpreter

• Accounts receivable (10+ years)

• Accounts payable (10+ years)

• DocuSign (3 years)

• Proofreading (6 years)

• ISO 8583 (2 years)

• Visa 2 (2 years)

• Microsoft SharePoint

• Agile

Languages

• English - Expert

• Spanish - Fluent

Awards

Valedictorian

2006

Summa Cum Laude

September 2010

HONORS

September 2014

Certifications and Licenses

PADI Open Water Diver

June 2004 to Present

Experience in open water, cave:, cavern, drift, and wreck diving. AED Certification

CPR Certification

TABC Certified

Real Estate Broker

BLS Certification

Food Handler Certification

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