Timothy Wills
**** ******** **. *****, ** *****
Phone: 951-***-****
E-mail: ****************@*****.***
Objective
Customer-oriented individual seeking the position of Customer Service Rep that will allow me to utilize my excellent customer service skills, memorization, and overall upbeat demeanor in the workplace.
Skills
●Customer Service/Relations
●Multi-Tasking
●Organization
●Problem Solving
●Thrives in a fast-paced environment
●Verbal Communication
●Memorization
●Basic Mathematics
Education
Associates of Arts, Mathmatetics (Expected June 2019)
Chaffey College, Rancho Cucamonga, CA
Experience
Sprint Imobile Sales Assiocate(February 2019- Present)
●great knowledge of phones
●Great customer service
●Organization skills to never get distracted
Senior Produce Clerk (September 2018-May 2019)
Sprouts Farmers Market(Diamond Bar,CA)
Assistant Grocery Manager (August 2017 –August 2018)
Sprouts Farmers Market (Chino Hills, CA)
●Train and coach new employees
●Maintain an organized and professional environment
●Resolves customers complaints quickly and professionally
●Stocks merchandise, which includes helping maintain the cleanliness and presentation of the store.
●Discover ways for the team to be more effective and efficient at providing excellent customer service
Grocery Clerk (January 2016-August 2017)
Sprouts Farmers Market (Chino Hills, CA)
●Maintained the cleanliness and presentation of the store
●Provided a high level of customer service through assisting customers with locating specific products and answering questions
Senior Produce Clerk (July 2015-January 2016)
Sprouts Farmers Market (Chino Hills, CA)
●Sustained a high level of product knowledge and product preparation
●Ensured all items are price tagged correctly
●Responsible for rotation of product, and proper stocking of merchandise, including trimming, and watering to ensure fresh, high quality offerings.
Produce Clerk (March 2014 – July 2015)
Sprouts Farmers Market (Chino Hills, CA)
●Performed general housekeeping in the department, cleaned and sanitized work area (including tables, floor, walls, cases, cooler, freezer, etc.).
●Adhered to all safety, health, weights, and measures regulations
●Achieved and maintained a Food Handlers permit
Math Tutor (August 2014 - January 2015)
Chino Hills High School (Chino Hills, CA)
●Assisted students individually with their math skills
●Provided students with resources and monitored their progress
●Identified areas needing improvement and assisted with homework and test preparation