Customer Service Associate
Resume:
Jacelyn A. Willis, RRT
Canton, MS 39046
*********@******.***
Position Applying for : Clinical Specialist (Remote)
Education:
Associate's of Applied Science Degree / Respiratory Care Technology, May 2003
Copiah-Lincoln Community College
Natchez, MS
High School Diploma, May 1999
Natchez High School
Natchez, MS
Employment History:
Respiratory Therapy Supervisor / Critical Care Coordinator / Credentialed EPIC Trainer
FMOLHS-St. Dominic Hospital
Jackson, MS
May 2003-Present
Registered Respiratory Therapist
University of MS Medical Center
Jackson, MS
July 2008-January 2020
Certified Respiratory Therapist
River Oaks Hospital / Woman's Hospital
Flowood, MS
October 2003-May 2007
Sales / Customer Service Associate
JCPenny Dept Store
Natchez, MS
August 2000-May 2003
Certification / License:
-Basic Life Support, ACLS
-RRT credentials with NBRC
-Respiratory Therapy license with MS State Board of Health
Work Experience:
-Served as Relief Respiratory Therapy Team Leader as needed
-Supervising Shift Team Leaders
-Supervising Critical Care therapists, attending daily rounds with Intensivists, assisting with composing and modifying treatment plans for critical care patients
-Providing EPIC training to all new hire Respiratory Therapists and EKG Techs
-Auditing departmental wide documentation daily
-Providing departmental education / performing competency check offs
-Troubleshooting and repairing respiratory equipment
-Experience in Neonatal ICU, Med/Surg ICU, Cardiovascular Recovery Unit, ER & basic respiratory therapy
-Educating patients along with family members on treatment administered, use of equipment, trach care, etc.
-Administering bronchodilators & corticosteroids via hand held nebulizer & MDI (with/without spacer) to patients of various age groups; hyperinflation therapy modes
-Instructing patient on purpose & use of peak flow meter
-Setting up/troubleshooting & monitoring various oxygen/ventilatory modalities (eg. oxygen tanks, high/low flow nasal cannulas, oxygen masks, cool/heated aerosol modes, various ventilators, CPAP/BiPaP machines, etc.)
-Obtaining ABG's via arterial sticks & arterial lines & analyzing & interpreting results
-Performing airway care as needed (suctioning via suction ballard on vent/trach patients & nasotracheal suctioning)
-Assisting with intubations, extubations and apnea testing
-Instructing trach patients on use of Passy Muir Valve
-Performing EKG's
-Assisting with fiberoptic/ultrasound bronchoscopies & bedside tracheotomies
-Assisting with Nitric Studies on cardiovascular patients
-Assisting customers, inventory, signage and presentation of merchandise, pricing items, operating cash register and price scanner and unloading stock
-Operating computer & submitting shift reports daily
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