Strategic & Innovative Healthcare Executive
Resume:
Sarah Ann Fite
Niles, MI *****
************@*****.***
Summary
Experienced strategy, operations and project management leader with an entrepreneurial approach and success in exceeding expectations of service, quality, and business relationships in healthcare business entities. Able to manage complex projects and develop best practices while creating a positive and strong vision-oriented culture. Skilled analytical person able to thrive in high-pressure environments and effectively resolve issues. Core Strengths
• Strategic planning • Organizational leadership • Healthcare administration
• Payer contracting • Quality reporting • Project management
• Project design
• Learning and development
• Innovation
• Relationship building
• Continuous improvement/LEAN
• Collaboration
Professional Experience
Integrative Care Partners, South Bend, IN 09/20 – 09/22 Executive Director
• Led new organization’s growth into Clinically Integrated Network by creation of strategic plan focused on product deployment, payer negotiations, member benefits, engagement, and data reporting.
• Instituted Board of governance activities, policy development, operating agreement review, and revisions.
• Analyzed and refined network’s allowed fee schedule including conversion between fee for service rates and reference-based pricing values based on a targeted percentage of Medicare.
• Launched Bundled Payment Program which included procedural bundles, extraordinary customer liaison support, case management, financial tracking, and analysis.
• Established Direct to Employer/TPA agreements for full-service or single service arrangements.
• Implemented operational services including policy development, compliance training, provider credentialing, member contracting, network communications, marketing, sales, and outreach. The South Bend Clinic, South Bend, IN 06/20 – 09/22 Vice President of Strategy & Business Development
• Directed organizational planning, payer contracting, JV coordination, network, and program development.
• Supported legal and organizational due diligence related to asset sale to DuPage Medical Group.
• Managed creation of joint venture and services including legal documents, trademarking, and managed service agreements with DirectCare.
• Designed, launched Bundled Payment Program which generated revenue over $1M and executed Direct to Employer agreements for full and single service arrangements.
• Created and implemented growth efforts to capture risk-based MA lives in coordination with national and local vendors, internal marketing teams, and providers.
• Designed robust strategic planning process including internal and external assessments, stakeholder engagement, focus area discernment, action plan development, ongoing reporting, and monitoring. Allied Physicians of Michiana, South Bend, IN 11/14 – 06/20 Strategic Project Manager
• Facilitated merger activities between South Bend Clinic and Allied Physicians of Michiana including document review and control, consent and notice requirements, and transition management.
• Led key cross-functional initiatives including merger integration committees, strategic plan development, and deployment.
• Revamped quality reporting program, identified regulatory standards, implemented reporting solutions, and initiated performance monitoring processes which resulted in multiple years of incentive payments. Sarah Ann Fite Page 2
Strategic Project Manager, continued
• Directed organizational initiatives across 8 practices, identified best practices, and standardized practices including front desk tasks and forms across all clinics.
• Served as co-chair of team charged with selection, contract negotiation, and successful implementation of new consolidated EMR system.
• Defined project objectives and intensive plans for Steering Committee, stakeholder engagement, project sequence, and timing including document and data conversion, interface management, and training activities.
• Drove successful endeavor to implement new imaging center including coordination with contractors and imaging vendors, staff selection, regulatory compliance, IT support, and payer negotiations. Healthlinc, Valparaiso, IN 11/11 – 11/14
Director, Corporate Strategy
• Managed, provided support to strategic planning and grant development departments.
• Designed and implemented health improvement project in Starke County IN, including informant interviews, community forums, and establishment of health coalition.
• Developed business plans, opportunity matrixes for new health and dental center growth opportunities.
• Charged with establishment and implementation of patient center medical home concepts in preparation for application to NCQA for PCMH recognition.
• Wrote, managed submission of grants, grant deadlines including Federal Section 330 grants, State grants, local foundation grants, and reviewed grants for applicability and fit.
• Reviewed and prioritized zip codes strategies for outreach across service area. Saint Joseph Regional Medical Center, South Bend, IN 06/05 – 11/11 Project Manager, 02/10 – 11/11
• Served as lead for operational and developmental projects impacting various operational areas.
• Developed, implemented plan for conversion of two clinics to FQHC Status including transition of operations to external organizations and for compliance to federal regulations.
• Created and implemented plan which elevated physician practices to PCMH status. Strategic Project Manager, 05/06 – 01/10
• Served as key member of project team charged with planning, approval, design, execution, and completion of
$355 million, 254 bed acute care facility, on time and budget.
• Led RFPs and selection for:
o Furniture pieces, services for new Edison Lakes and new SJRMC rehabilitation facilities. o Creation of existing furniture inventory system, planned for reuse, and installation. o Decorative products, radiology stations, gift shop display systems, and chapel furnishings. o Implementation of $4M of low-voltage systems.
• Researched, evaluated information technology and equipment solutions to enhance operational, compliance, service efficiency, staff workflow, communication, and patient satisfaction.
• Served as chair of Communications Excellence Team charged with cultural transformation initiatives to match organization’s goals and staff’s daily work experience. Administrative Fellow – SJRMC, 06/05 – 05/06
Education and Training
M.H.A., The Ohio State University
B.S. – Biology, St. Mary’s College
LEAN Gold Certification
Leadership South Bend/Mishawaka Program Graduate
Cressy Leadership Academy and Leadership Coaching Graduate Purdue University Strategic Doing Training
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