Entry Clerk Data

KEISHA WEAVER-WASHINGTON

***********@*****.*** • Snellville, GA 30078 • 678-***-****

Experienced Financial Professional

Actively seeking the Data Entry Clerk position where I can optimize my problem solving and organizational skills to contribute to increased customer service satisfaction. Flexible and Adaptable Leader with the ability to work independently and develop opportunities that further establish organizational goals. Areas of Strengths Include:

•Customer Service

•Proactive Problem-Solver

•Billing Assistant

•Communication

•Data Entry

•Critical Thinking Skills

•Multitasker

•Organized and Detail Orientated

•Administrative Support

•Microsoft Office Suite

Education

Advance Career Training, Morrow, GA

*Certification Computer Office Specialist

Career Experience

Accounts Receivable, Dr. G.F. Nassar, M.D. East Point, GA. 12/10 -04/20

Maintain bookkeeping databases and spreadsheets, updating information as needed.

Document pertinent clinical notes.

Collect payment from patients and accurately record it into the system.

Assists in generating monthly billing statements based on the general ledger.

Creates invoices according to company practices; submits invoices to patients.

National Account Customer Relations Representative, DHL Express, College Park, GA 08/98 -10/10

Monitor multi-million-dollar accounts and observed any inconsistencies in the accounts daily performance and made a determination based on the analysis found.

Researched and resolved issues that were escalated by customer service.

Worked as a liaison between DHL and our customers working behind the scenes to ensure timely delivery, working with commercial airlines and other transportation to deliver within commit.

Compiled reports to our executive customers on the status of their shipments in a daily and monthly progress shipping and status report.

Involved in all aspects of customer service including answering questions, problem solving, interfacing with sales force, and working with new customers to implement DHL Express Service.

REFERENCES AVAILABLE UPON REQUEST

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