BILL GIBSON
EXECUTIVE OPERATIONS SECURITY DIRECTOR
817-***-**** Destin, FL *****@***********.***
**Top Secret/SCI Clearance, Inactive**
SUMMARY
Team-oriented senior operations and security director with deep expertise in physical security, training and education, environmental protection, and risk management. Display high levels of professionalism. Cultivate culture of openness and trust. Build internal operations to reduce outsourcing expenses. Achieve goals within timelines and budgets. Clearly communicate expectations and empower teams to rise to challenges. Hands-on leader knowledgeable in security management, investigations, process creation, and operations support and alignment. Proven experience in report generation, training, risk assessment, budgeting, and goal setting. Possess inactive Top Secret/SCI Clearance. Committed and respectful professional with demonstrated exceptional communication skills. Proficient in Adobe Acrobat and Microsoft Excel. AREAS OF EXPERTISE
• Security Operations
• Personnel Management
• Operations Management
• Relationship Building and Management
• Reports
• Security Clearance
• Data Analysis and Insights
• Written and Verbal Communication
• Databases
• Cost Savings
• Physical Security
• Strategic Planning
PROFESSIONAL EXPERIENCE
NEW BENEFITS, Dallas, TX 2005–Present
Consultant (2019–Present) Vice President, National Sales (2005–2019) Consult company and clients on 50+ employee supplemental benefit products. Supervise team of 5–8 sales associates and 8–10 account executives in providing service to insurance carriers, unions, associations, and schools. Visit locations all over USA to close deals and attend conferences and tradeshows. Promote brand awareness at events, network with new and existing clients, schedule meetings, and manage booths. Speak at conferences and build lifelong connections with clients.
• Expanded company from $25M to $60M+ throughout tenure with strategic planning, vision alignment, strong negotiation skills, and effective relationship building. GALAXY HEALTH NETWORK, Arlington, TX 2002–2005
Executive Vice President
Directed daily operations and company functions for national managed care PPO network, including $3M personnel budget, PPO network growth, contract management, sales, and operations management for family-owned business. Increased network of physicians, hospitals, and managed care facilities by educating decision-makers on benefits and negotiating discounts. Additional Experience:
SANDESTIN GOLF AND BEACH RESORT, Sandestin, FL
Director of Operations (SAO)
Led daily functions related to security, environmental protection, and waste management. Oversaw managers for each department in daily functions. Walked grounds every other month with landscape designer to ensure contract requirements were met and maintained $1M+ landscaping budget annually. Protected beaches and lakes from environmental issues, such as water intrusions. Aided guests at each location with concerns and issues.
• Achieved largest growth in company history during tenure through effective operational planning and management, including construction of small village with restaurants and hotel.
• Served as chair for architect review board; tasked with collaborating with engineers and architects to approve new residential and commercial properties and buildings. BILL GIBSON
817-***-**** *****@***********.***
o Analyzed specifications to ensure standards were met in collaboration with committee. o Conducted investigations during construction phase to verify standards implemented. o Partnered with builders and owners to recommend changes to design, landscaping, and zoning to meet company requirements and local laws.
• Slashed costs by $500K annually by transitioning waste management from outsourced agency to in-house.
• Developed and implemented operations employee 401(k) retirement plan still in place today. ST. MARY’S HEALTH SYSTEMS, Knoxville, TN
Security Manager
Coordinated and managed security operations across entire hospital and supervised 35 armed officers. Conducted safety and risk management work, including criminal case management. Supported safety department with inspections and training to prepare for national Joint Commission inspections.
UNITED STATES AIR FORCE, Various locations in Europe Commissioned Officer
Promoted from noncommissioned office to commissioned officer during military career. Acted as master instructor for Air Force Security Policy Academy with 40,000 enlisted members. Coordinated and ran 12–15 courses simultaneously. Served as primary or guest lecturer in every course. Oversaw training and curriculum development functions in alignment with company standards. Conducted security requirements assessments at NATO installations across Europe as NATO tactical evaluations inspector. Executed inspections and risk assessments to identify potential threats.
• Completed Police Officer Standards and Training (P.O.S.T.) Academy and received certification.
• Named group commander for 48th security policy group at Royal Air Force in Lakenheath, England. o Assigned responsibility for 700 armed security and law enforcement personnel and small detachment of British police tasked with physical security of multiple squadrons of F-15 aircraft and tactical munitions and weapons systems to support aircraft.
EDUCATION
Master of Science, Criminal Justice – University of Tennessee Knoxville, TN
Bachelor of Science, Education – Texas State University San Marcos, TX
AFFILIATIONS
Volunteer, Knoxville Domestic Violence Shelter, Current City Leader, United Way Campaign, Current