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Records Specialist Medical Billing

Bristol, TN
November 08, 2022

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Cindy Burns

*** ****** *****, *******, ** ***** / 423-***-**** /


To obtain a position with a well-stablished company that will allow me to utilize my skills to the fullest potential along with helping people to the best of my ability in customer service or helping the public through problems while making a significant contribution to the company I work for.


Typing up to 60 wpm, ability to multitask, ability to listen and focus on the task at hand or cutomers that have an issue or need help wtihout direct supervision. Great communication with peers, customers or clients, as well as verbal, written, non-verbal and visual forms of communication. Leadership, Problem solving skills and dependable as well as always willing to help others in any way i can!


National College of Business and Technology,

Bristol, TN

Medical Transcription

Medical Office Specialist

While attending NCBT I held a 3.5 GPA was honored to be on the Dean’s list, worked as a student work study and graduated with a double major in Medical Transcription and Medical Office Specialist.

Virginia Highlands Community College

Abingdon, VA

Studied Medical Billing under the VA Governor’s Program due to my Medical records Clerk Job being deleted from our program at Creative Family Solutions.

I was given a certificate for passing the class and am currently looking to take the state board testing and the second part of teh class studying coding. The class was put on hold due to Covid, stopping testing and completion at the time.

Coeburn High School

Coeburn, VA

I received a Regular Diploma Passing with a 3.4 GPA while engaging in sports, groups and extracurricular activities that involved helping others.


Owner of Bread Route / Sales and Delivery

October 2016 - August 2022

Co Owner of a 27 Stop Bread Route

We delivered and sold Bread for Flowers Bakeries. We also donated to different teams and groups in the region.

Rescare/Creative Family Solutions

September 2018 – February 2021

Site Supervisor / Direct Support Professional/Medical Records Specialist

As a Site Supervisor, I was responsible for training staff to work in our group homes, assist with the hiring process and provide individual and group staff with supervision on the job, assuring our consumers were taken care of to the best of my ability, promoting optimal health and safety for individuals living in our homes and staff as well.

As Medical Records Clerk, I was

Responsible for managing patient’s health records and history and keeping everything up to date at all times. I also was involved in auditing, gathering and filing patient information and processing discharge or admissions paperwork.


Jamie Grover

Former Program Manager / Rescare


Nicole Guthrie

Former Supervisor

Rescare Community Engagement Services


Shae Kleinschmidt

Former Supervisor

Rescare Medical Department

757 – 593 - 6383

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