Service Representative Pharmaceutical Sales
Resume:
ARNOLD SALONGA
adte61@r.postjobfree.com
Experiences
**/****- ******* ********** ******* Sacramento, CA
Hospice Care Consultant
Work with a company that provides our patients and families the highest quality of care, respect, and dignity. Responsible for marketing our hospice services in a consultative approach to assisted living facilities, memory care units, skilled nursing facilities, physician offices, and board and care facilities in the Sacramento area. Present our unique programs and services in a way that value is emphasized and quality of care is first priority on a daily basis. Main focus in meeting with partners is to discover what their needs are, how we can help their residents/patients and how we can develop a long-term relationship, where we all benefit from our partnership. Have been able to cultivate new and existing relationships through hard work, good communication, having a positive attitude and by being consistent. Receive partner referrals on a regular basis, which has helped to increase our overall census. Desire to help people, along with having experience and people skills have been an important formula for success.
01/2020-10/2021 SingleCare Sacramento, CA
Medical Sales Representative
Worked with a company that makes a difference in peoples lives. Responsible for marketing pharmacy discount cards to physicians, pharmacists, and medical personnel. Present in detail the benefits of the product and how it can save patients money on their prescriptions. Visit hospitals, medical offices, emergency rooms, urgent care facilities, and community health centers on a daily basis to promote prescription cards, leave product brochures, and meet with doctors and nurses. Set-up product signage and literature in key and high-traffic areas, where they have the most visibility. Main focus is on signing up new medical clients each day, and to follow-up with existing customers to ensure continued success. Have been able to build long-term relationships by keeping to promises, having positive interactions, and being upfront. Receive client referrals on a regular basis, which has helped my customer base grow exponentially. Experience, hard work, and leadership have been an integral part of being successful.
09/2010-12/2019 Valley Yellow Pages Sacramento, CA
Account Executive
Worked with a compassionate company whose focus is on helping small to medium- size businesses, and enterprises to grow and be successful with our advertising platform. Responsible for maintaining and expanding existing customers in assigned markets. Produced new accounts in the Greater Sacramento, Roseville, Folsom, and surrounding communities by being customer focused. Consulted with business owners, and showed them how our print and online products could generate new customers, and additional revenue for their companies. Built long-term relationships with many successful companies in the communities served, through hard work, great follow-through, and honest dealings. Exceeded campaign goals by 20% in consecutive years, and double bonus on several occasions. Have been invited to award ceremonies numerous times for having most accounts and dollars sold in multiple markets. Voted by my peers two consecutive years for earning the “Spirit Award” for outstanding team spirit and enthusiasm. Approached by my co-workers for my leadership, creative ideas and positive attitude. Built enduring friendships with my peers through trust and willingness to help.
01/2005-09/2010 Yellowbook Inc. Sacramento, CA
Account Executive/Media Consultant
Worked for a company that is passionate about the communities it served. Responsible for generating new leads and accounts throughout the Sacramento, Yolo, Solano, Elk Grove, and San Joaquin communities. Presented to small, medium, and large-size businesses to advertise in our print and online platforms. Consulted business owners by showing them how our products produce more customers and revenue for their companies. Serviced existing customers on a regular basis by offering them increased exposure in different markets. Generated and closed new business by presenting and selling print, internet and search engine products. Promoted to current position for outstanding performance and skill set. Exceeded projected goals by 15% in consecutive campaigns, and double bonus on numerous occasions. Recognized for producing most new accounts and dollars sold in multiple markets by being client focused. Helped in the optimization of sales team by providing great leadership and training for new/current representatives.
07/2000-01/2005 Stryker Endoscopy San Jose, CA
Customer Service Representative
Worked for an excellent company that generated a 20% growth in revenue year after year. Responsible for taking high volume of calls each day in a fast-paced environment. Placed an average of 100 orders for customers on a daily basis via phone, fax, and online. Assisted customers in the research and resolution of inquiries and complaints. Demonstrated good problem-solving skills and follow-up with customers. Possess excellent telephone skills, interpersonal communication and organization skills. Have helped Customer Support Team become a world class call-center by increasing answer rate to 98%, and reducing customer wait time to under 17 seconds. Assisted in implementing ideas to make department more efficient and sufficient. Voted "Best Attitude" by my team and department. Helped train new representatives who joined the customer support group as well. Have been recognized for my leadership ability, going above and beyond my duties for customers on several occasions.
Education
2021 • Graduate of National Association of Pharmaceutical Sales Representatives’s®
Pharmacology/Pharmaceutical Sales Training Program
• CNPR Certificate Number 682682021
2003 •Mission College
Real Estate Principles/Certification
1994-1996 •Evergreen Valley College
Business Management
Activities
•Member of the National Association of Pharmaceutical Sales Representatives
Languages
•Bilingual (English/Tagalog)
Summary
Have over fifteen years of experience in sales, marketing, and customer service. My experience includes great leadership ability, excellent communication skills, and a positive attitude to successfully help businesses maximize their growth potential. My goal is to have a positive encounter with everyone I meet. Have the right skills set, attitude, and work ethic to be successful in any organization. Built long-lasting relationships at every company I’ve worked at. My awards and recognition show my commitment to be the best professional I can be.
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