Account Manager Process

Sara Pinocchio

**************@*****.***

***** ******** ***

Hayward CA 94542

Professional Experience:

Frito Lay

Market Process Manager February 2020 - Current

Owner of planning and execution of productivity & cost control process application in Northern California region

Oversee regulatory and corporate compliance controls

Conduct monthly Sellex reviews with region market directors and ZBMs and provide insights, financial forecasts and recommendations for process improvements.

Supporter of transformation – ensure zones/region readiness pre-project, and quality of sustainment post project.

Coach and mentor Zone Business Managers (ZBMs) and support continual development in role and overall effectiveness.

Quality Assurance Lead June 2019 – February 2020

Collaborate with peers to develop QAC work with guide and stage gate assessment process.

Coach and develop Account Leads and Frontline Managers on Precision Go to Market key processes and responsibilities.

Identify process gaps and work to solve & close.

Provide weekly recaps and analysis to HQ teams.

Key Account Manager June 2018- June 2019

Managing and continuing to grow a top 28 regional retailer in Northern California (Lucky, Save Mart, Food Maxx)

Created customer development plans and goals through new annual initiatives with multipack, aisle stacks and single serve space.

Oversee day to day operations including customer strategy, financials, pricing, schematics, and product forecasting and field communication to over 100 Frito Lay employees.

Partner with buyer to build strategy and initiatives to grow Frito Lay share and profits.

Provide selling tools and resources to frontline sales team to increase sales and build local partnerships.

Sales Capability Training Manager, GTM 2020 June 2015-June 2018

Created and executed post deployment Health Check process to optimize and efficiency stand up Blueprint.

Conduct post deployment project health checks and provide site reviews, action plans and remediation recommendations.

Collected feedback and data and provided recommendations to improve process and technology in future rollouts

Lead deployment team across the country and work with project owners to ensure on time completion of critical path tasks.

Facilitated and conducted ongoing training and development for various roles within GTM 2020.

Earned Kaizen and Green Belt Lean Six Sigma Certifications

Sales Sr. Zone Supervisor May 2012-June 2015

Delivered 99.8% PY ($91,000BTP) SellEx performance in 2013.

Experience in managing people in two unique California geographies Central Valley and North Bay.

Provide the Region Finance Team with accurate monthly and quarterly financial forecasting.

Built and managed a $35M operating plan

Collaborate with a Zone Sales Supervisor on how to control expense, building frontline capability, sales targets, and point of sales needed.

Partnered with Safety and Staffing Leader to forecast headcount & build staffing strategies

Safety and Staffing Leader April 2010-May 2012

Conducted weekly information sessions and prescreen to hire frontline Route Sales Representatives.

Reviewed all safety claims and worked with SDLs to determine incidents were preventable or not preventable.

Coordinated new hire onboarding, training and scheduling

Sales District Leader (Large & Small Format) June 2006-April 2010

Recognition as Zone Ring Honor in 2008

Education

California State University Chico

2004- 2006

Masters In Public Admiration

California State University Chico

2002-2004

Liberal Studies Degree

Butte Community College

2000- 2002

College General Studies

Paradise High School

2000

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