KIM O. WILLIAMS
**************@*****.*** / phone# 909-***-****
SUMMARY OF QUALIFICATIONS
I am a dedicated, decisive, and dependable worker with proven skills in providing effective mentoring and leadership support to multiple business lines and management. In addition to being a motivate worker, I am a “hands-on” team participant responsible for managing numerous time sensitive requirements. I possess effective communication skills with a proven ability in developing and maintaining business relationships based on integrity.
SPECIALIZED TRAINING & SKILLS
• Hazmat
• FEMA Incident Management Certification August 31, 2020
• Class A License
• P&N Forklift Certification
• Flagging and Coning Certified
• Management Performance Program Certificate
• Effective organizational, listening, and decision-making skills
• Communicate professionally with all levels of the organization (both oral & written)
• Effective manager of resources with positive results
• Ability to prioritize, manages multiple tasks, negotiate, and resolve customer issues.
• Highly results-oriented with an ability to meet deadlines
• Demonstrated ability to deal with rapid change
PROFESSIONAL EXPERIENCE
City of Riverside
Street Maintenance Supervisor/Management February 2007 to 2021-Retired
• Plan, Organize and Supervise work crews on a wide variety of street maintenance and construction activities
• Evaluate and estimate costs relating to materials and equipment purchases
• Forecast and plan budget and staffing need for fiscal year(s)
• Prepared management and leadership reports on a weekly/monthly basis
• Manage and supervise emergency situations to ensure Public Safety
• Manage and supervise Hazmat crews
• Organize and partner with Law Enforcement on Public Safety issues
• Coordinate Law Enforcement, Code Enforcement and Community Outreach on City related activities
• Assisted City Hall and Mayor with Special Event activities
• Implement new procedures and safety guidelines, including usage of new equipment and equipment safety
• Ensure crew safety and regulation/procedural requirements through safety and training meetings
• Respond to and resolve escalated customer and community complaints and inquiries daily
• Provided outstanding customer service on a regular basis
• Hire, train and mentor recent hires
• Prepare and perform performance reviews and disciplinary actions
• Maintain employ records and confidential files
City of Riverside
Lead Sweeper Operator July 2004 – January 2007
• Plan, Organize and Supervise work crews on a wide variety of street maintenance and construction activities
• Assign daily crew routes and workload
• Backup support for Sweepers
• Handled customer complaints and inquiries
• Ordered equipment and needed auxiliaries
• Acted in a supervisory capacity in leadership absence
• Managed staffing needs and route assignments
• Prepare management daily reports and potential customer complaint issues
City of Riverside
Street Sweeper Operator August 2000 – June 2004
• Sweep assigned routes
• Service Equipment
• Responded to customer complaints
• Assisted other street maintenance departments
• Assisted with the training of new hires
• Participated in emergency weather related activities
City of Riverside
Maintenance Worker II February 1986 – July 2000
• Maintained and operated heavy equipment such as dump trucks, flat beds, loaders, tractors, backhoes, patch trucks, broom trucks, 10-wheeler dump trucks, semi’s, doubles, skip loaders, water truck
• Prepared and Organized construction and asphalt activity City wide
• Crack sealing and asphalt
• Traffic Control and City events
• Responded to Hazardous events
EDUCATION
Victorville Valley College Brick and Concrete Construction
Public Works Administration
San Bernardino Valley College Wastewater I & II