Care Giver Data Entry
Resume:
Leah Turner
Office Manager
Clio, SC *****
**********@*****.***
Medical Administrative Assistant with extensive hands on experience in providing administrative support. I am skilled in managing front office functions, including customer service, patient appointments, billing and collections, and record management. I am seeking to continue my career in health management with a respected organization dedicated to providing high level care to a diverse patient population. The large interval in my work history is due to becoming a personal care giver for my parents. Work Experience
Emergency Room Registration Clerk
Prisma Health - Laurens, SC
April 2018 to March 2020
Admitted patients to the emergency room, processed patient paperwork,, managed billing and provided customer support to patients visiting the ER. Communicated with various insurances. Office Manager
CAROLINA CARDIOLOGY - Fayetteville, NC
January 2007 to May 2010
Responsible for daily non-clinical operations in a small medical practice, including patient satisfaction and operational performance and development. Provided superior patient service, with sensitivity to resolving complaints.
Handled all supply management, including ordering and sourcing vendors.
Communicated with various insurance companies to get services approved and paid.
Reviewed patient bills for accuracy and completeness and obtained any missing information.
Obtained referrals and reauthorizations as required for procedures Checked eligibility benefits and verification for treatments, hospitalizations, and procedures
Reviewed patient bills for accuracy and completeness and obtained any missing information
Followed up on unpaid claims within a standard billing cycle Called insurance companies regarding any discrepancy in payments Office Manager
Bill Turner Cars - Fayetteville, NC
March 2000 to May 2007
Planned and managed day to day operations.
Coordinated meeting and network events.
Maintained office equipment
Maintained control of assets and inventory
Supervised office support staff.
Analyzed and organized work processes and procedures Controlled accounts payable and accounts receivable General Office Manager
Cumberland Chrysler Plymouth - Fayetteville, NC
January 1995 to February 2000
Accepted and processed customer payments in cash, credit cards and checks, checking for validity. Acknowledged customer issues and resolved their problems quickly and efficiently. Assisted clients in understanding their available options and helped them select the right service plans for their needs. Informed customers about current promotions and sales, encouraging them to take advantage.
Managed and supervised and office staff of 10
Education
Associates of Arts
Saint Pauls College - Lawrenceville, VA
May 1989
Diploma
South Meck. High School - Charlotte, NC
June 1985
Skills
• Customer service
• Accounts Receivable
• Microsoft Outlook
• Office Administration
• Records Management
• Medical Billing
• Medical Records
• Medical Coding
• Sales
• Organizational skills
• Typing
• CPT Coding
• ICD-9
• Medical terminology
• Intake
• Medical office experience
• Computer skills
• Insurance Verification
• Hospital Experience
• Medical Receptionist
• Data Entry
• Medical Scheduling
• Epic
• Office Management
Assessments
Medical terminology — Familiar
February 2022
Understanding and using medical terminology
Full results: Familiar
Customer focus & orientation — Familiar
February 2022
Responding to customer situations with sensitivity Full results: Familiar
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Completed
February 2022
Identifying and resolving common customer issues
Full results: Completed
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Protecting patient privacy — Highly Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS Attention to detail Confident with Familiar with CPT basic software and ICD-9 coding
packages (Word,
Excel, Power
Point, Access)
Knowledge of Effective Knowledge of
accounting and communication medical
bookkeeping abilities terminology
procedures
Ability to
multitask
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