Mail Processing Data Entry

JOSEPH STUSSE

Knoxville, Tennessee ***** 865-***-**** ********@*****.***

Highly efficient clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Mail Processing

Record Sorting and Filing

Google Drive

Stocking and Replenishing

Outgoing Mail Preparation

Clerk, 02/2021 to Current

United States Postal Service – Knoxville, Tennessee Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.

Interacted with customers by phone, email or in-person to provide information. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs. Received and routed business correspondence to correct departments and staff members. Managed multiple projects simultaneously using organizational and analytical skills. Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Terminal Supervisor, 06/2019 to 02/2021

Road And Rail Services – Knoxville, Tennessee

Trained new staff on job duties, company policies and safety procedures for rapid onboarding. Handled day-to-day shipping and receiving overseeing more than Number packages per day. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Divided and categorized cargo received and redirected shipments in response to customer requests. Conducted inventory audits with Number% accuracy following company procedures. Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time. Oversaw and motivated team of Number employees in warehouse to increase efficiency by Number%. Performed freight processing functions, assisting associates with irregularities in Type freight. Diminished accidents Number% for $Amount yearly costs savings by identifying root causes for corrective action.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed. Worked flexible hours; night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Maintained energy and enthusiasm in fast-paced environment. Proved successful working within tight deadlines and fast-paced atmosphere. Used critical thinking to break down problems, evaluate solutions and make decisions. Assistant Lead, 08/2017 to 05/2019

Trulite Glass – Knoxville, Tennessee

Organized and directed daily production, balanced local resources to achieve safe completion of batches and recommended improvements to production.

Trained employees on safety, environmental and regulatory guidelines and verified compliance. Prepared and maintained daily department production targets, staff schedules, vacation schedules and attendance and disciplinary records.

Maintained quality and cleanliness of work area and equipment. Earned trust of others through open, honest communication and reliable follow-through. Maintained confidentiality of company information. Managed variety of timelines and multiple projects. Coordinated and supervised staff and continuously evaluated performance. Collected, arranged and input information into database system. Observed packing operations to verify conformance to specifications. Maintained overall safe work environment through Action and Action to reduce safety risks Number%. Frequently inspected production area to verify proper equipment operation. Construction Foreman, 06/2012 to 08/2017

Cannon Properties – Knoxville, Tennessee

Supervised field crews to maximize quality and work efficiency. Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.

Coordinated materials to maintain steady flow and meet productivity objectives. Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.

Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.

Bachelor Of Applied Science: Business Administration And Management, 12/2016 Kaplan University - Davenport, IA

EDUCATION

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