BP Becky Pool

Springfield, MO ***** 919-***-****

adte0z@r.postjobfree.com

PROFESSIONAL

SUMMARY

Thorough Administrative Assistant with track record delivering superior results. Focused leader with 20+ years of experience finding innovative ways to grow revenue and increase margins. Well-versed in managing multi-million dollar budgets with full P&L responsibility, negotiating high-level contracts and building lasting relationships with vendors, clients and partners. Willingness to take on added responsibilities to meet team goals.

SKILLS Business Analysis

Operations Administration

Portfolio Management

Computer data entry

Accounts receivable and payable

Creating and posting in Customer

Information System (CIS),

Workforce Management (WFM),

Saleforce, Tenrox, Concur, Quick

Books Desktop and Online

Extensive knowledge of Windows

Platforms

Proficient in Microsoft Office Suite

including but not limited to Works,

Access, Outlook, Word,

developing Excel spreadsheets

daily, Power Point presentations,

Office 365

WORK HISTORY OWNER AND CHIEF OPERATING OFFICER 10/2020 to CURRENT Country Chick's Solutions LLC Springfield, MO

Refined organizational structure to consolidate, streamline and delineate necessary functions by 2%. Increased revenue by 123%. Developed quarterly business plans to evaluate cost projections. Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.

Evaluated product or service by analyzing and interpreting data and metrics.

ADMINISTRATIVE ASSISTANT 07/2020 to 11/2020

Aerotek Staffing Raleigh, NC

Data analysis on 3 platforms at one time, checking for inconsistencies and errors in billing and financial performances. Established success rate of 92%

Up to 50 Phone calls to clients per day for e-learning opportunities Team collaboration in Microsoft teams with 6 team members to strategize on workflow and best practices which increased effectiveness by 98% REGIONAL ADMINISTRATIVE ASSISTANT 03/2018 to 03/2020 Electric Power Systems International, Inc Raleigh, NC Answering Multiline phones and routing calls to appropriate personnel Data Analysis to provide quality control check of all office billing, financial performance, and policy adherence for Mid-Atlantic Region keeping costs below 20%

Setting up payroll approval for 16-25 employees on weekly basis Scheduling and setting up interviews, sending interview information to candidates and hiring managers, pre-hire data collection, sending day one email to new hire to ensure all day one required paperwork is submitted and employee file is created

Maintained company handbook to outline policies and provide insights into company mission and values.

Distribution of shipments from labs, Corporate, United States Post, and Staples

Booked airfare, hotel, and ground transportation to coordinate office travel. CLERK 11/2007 to 03/2018

PSNC Energy Apex, North Carolina

Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment with team of 12.

Produced high-quality communications for internal and external use. Writing yearly reports on data compiled from network systems of Eastern North Carolina, compiling reports for upper-level management and President of Company with 98% success rate

Created reports and developed improvements and enhancements to automate records and file systems.

Interacted with customers by phone, email, and in-person to provide information.

Liaison for NC811 to raise awareness for all contractors and operators on safe digging jobs

Coordinating and collaborating with Operations on availability of personnel and necessity for Uprating systems in Eastern Region of North Carolina Excel Spreadsheet development for incoming projects from Marketing and assignment of said projects to project engineers

Informed and supported business leaders through consistent communication and administrative support duties.

Provide leadership and training of policies, procedures manuals to ensure smooth working environment

Scheduling meetings and travel accommodations for Engineering and GIS departments, visiting Corporate Personnel, management staff, and class attendees

Monitoring Multiline phone system and email with calls and emails coming in from Developers, Construction Contractors, Marketing Department, City of Raleigh, City of Cary, Durham, and Sanford

EDUCATION GED 06/1991

West Tennessee Technology Center, Jackson, TN

ACCOMPLISHMENTS Achieved 96% accuracy and increase in revenue through effectively helping with Business Audits and providing Virtual Assistant Services to 32 clients.

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