Call Center

GEORGIA BAKER

Tel: 615-***-**** // Email: *****************@*****.***

Adams TN 37010

PROFESSIONAL PROFILE

Dependable professional with experience in professional house cleaning, remote call center customer service and caregiving work. Coachable, compassionate, and detail-oriented team member. Skilled communicator in fast-paced environments. Committed to quality assurance and customer satisfaction.

WORK EXPERIENCE

Commercial Cleaning 3 Months

●Sorted, washed, and dried clothing garments and linens

●Pressed and folded clean laundry

●Applied proper removal techniques to stained garments

●Organized linens and made sure they arrived at their designated place

Ensured quality work and communicated any damages to managem

Customer service call center for general Mills remote 1 year Outstanding Communication Skills. ...

Learning Proficiency. ...

Problem-Solving and Troubleshooting. ...

Close Attention to Detail. ...

Strong Organizational Skills. ...

Empathy. ...

Ability to Stay Calm in Emergencies. Caregiver /CNA 9 Years

●Assisted clients with tasks such as bathing, grooming, walking, dressing, using the bathroom, and eating

●Shopped for groceries and cooked meals for patients

●Completed household chores such as sweeping, mopping, wiping down surfaces, doing laundry, etc

●Provided patients with social interaction and emotional support

●Monitored patient well-being and stayed attentive for changes in a patient’s health

Communicated daily activities to supervisors, patient family members, etc

EMPLOYMENT HISTORY

Manufacturing Associate, General Mills, Murfreesboro, TN/ remote

Laundry Attendant, Shared Hospitals, Nashville, TN

Caregiver, Care All Home Healthcare, Nashville, TN

EDUCATION

General Education Diploma, Tennessee Department of Education, Nashville, TN

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