Data Entry Customer Service

Fidelis ABONGE SEGAH

Address Leander, Texas *****

Phone 207-****-***

Email *******@*****.***

Highlights

● Strong leadership, communication, and people management skills.

● Over 10+ years of Professional supply chain and logistics management.

● Over 6+ years of Pastoral experience

● High level of initiative and accuracy.

● Hardworking professional with an eye for detail.

● Ability to resolve technical issues with patience and sensitivity.

● Good negotiator and a fast learner.

● Strong ability to multitask.

● Comfortable working and performing well in a team and making decisions as a lead.

● Excellent time management, prioritization, and relationship management skills.

● Strong organizational and analytical skills.

● Mastery of business applications, industry standards, and service management

● Sales and Good Customer Service Skills.

● Safety and Work Smart fully trained with proper orientation ( QHSE 2 Complete Training)

• Excellent communication skills

• Supply Chain and Logistics Supervisory Skills

• Detail-orientated

• Proper Team Coordination and Management

• Time Management

• Organizational skills/multitasking

• Data Entry and Management

• Strong MS Office Skills

• Multilingual skills-Can communicate proficiently in over four international languages

• Safety and Work Smart Skills

Sagebrook Nursing and Rehabilitation Health Center, Austin, Texas- June 2022- Present

● Supply Chain and Logistics manager

Faith Bible College International Charleston, Maine - Jan 2018-May 2021

● Supply Chain Manager ( Purchasing, Logistics, Inventory, Store, and Canteen management.).

Supervisor of Supply Chain and Logistics Mar 2005 - Oct.2015 Schlumberger Inc, Malabo Equatorial Guinea

● Checking all shipping documents to make sure they meet customs clearing requirements before passing them on to the clearing agent.

● Follow up with both local and international vendors to make sure they prepared proper shipping paperwork that met the requirement for customs clearance of materials

● Ensure that the clearing agent works within the binding contract with our company by overseeing and supervising their clearing documents and activities.

● Checked ETA and ETD of vessels, Flights, and cargo arrival and advised clearing agents.

● Ensure that equipment and materials are cleared perfectly and inspected by customs before delivery to our base.

● Take stock and inventory count to ensure the equipment, chemical, and material received match the quantity in the purchase order and the shipping documents.

● Coordinate and supervise the transportation of equipment and materials from the airport and seaport to the company base.

● Coordinate local purchases for office equipment

● Coordinate and supervise the coordinator team

● Ensure equipment and chemicals are correctly stored in the warehouse

● Organize, coordinate, and supervise trucking and shipping of equipment, materials, and chemicals from the base to offshore….

● Organize, coordinate, and supervise Customs inspection, departmental technicians, clearing agents, trucking companies, truck drivers, Port authorities and supervisors, and shipping companies.

● Certify Hazardous Materials and chemical handler and shipping; Ensure proper packing, packaging, labeling, and proper dangerous goods declaration as per IATA and IMDG requirements.

● Ensure that each material or dangerous good has its proper MSDS printed and attached to each product.

PASTORAL POSITIONS HELD:

Pastor in Jesus is Love All nation Church Austin-Int’l Broken heart & Restoration Ministry. 2020 to Present. Graced with personal Evangelism and Outreach skills Pastor of Ark of God Church of All Nations-Limbe, Cameroon. 2015 to Present. Evangelism and Outreach Team Leader

MANAGEMENT POSITION:

Founder, and Manager of NGO 2019 to Present

Founder, and Manager of Angelic Crew Gospel Music Band from 2013 to Present Customs Broker, Freight Forwarder & Shipping Coordinator Jan 2003 – Mar 2005 DOLIUS Customs Clearing Agency

● Data entry (opened customers' files, validated information, credit, and invoicing)

● Collected supplementary information or documentation from customers, drivers, customs, and other offices, when required

● Identified customer profiles discrepancies

● Answered standard questions and requests from customers, drivers, customs, and other offices

● Worked as a team member with other actors: clients, UPS, DHL, SCS employees, carriers, inbound agents

● Ensured customs inspected imported material before organizing transportation to the client’s base.

● Ensured customs inspect and give the green light for export materials before they board the flight

● Coordinated with flight company and agent to ensure shipment is booked for shipping accordingly.

● Faith Bible College Int’l Charleston Maine from Jan-2017 to May 2021 -Bsc of Theology

● QHSE 2 and Work Smart Advanced training

● Fire Extinguishing Safety training

● Advanced Spanish Language diploma training

● AIR/SEA Dangerous goods packing, Handling, and shipping training-CTI Company

● Government Secondary School

● Government High School Limbe Cameroon from

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