*DHARMENDRA PAL BHARDWAJ
Email id: **********.*****@*****.***
Contact no: 982-***-****
OBJECTIVE –
To work in a challenging environment where I can utilize my ability and skills in the favour of organization where I can enhance my skill along with the company's growth. WORK EXPERIENCE –
Worked in Bajaj Allianz Life Insurance Co. Ltd, Jagdalpur Branch — Senior Executive – Branch Service Operations as on date: 29 Dec’21 to Till Date. Job Profile -
• Documents scrutiny for life insurance products.
• Responsible for entire Branch Operations & Administration Function.
• Responsible for zero defects Non-Medical Pendency and Free look processing.
• Responsible for Resolve customer service-related query and request.
• To be achieving target allotted from HO for renewal/revival/customer retention.
• Responsible for Statutory & Legal compliances related to Branch Establishment like Shop Act Registration, Labour Law Compliances, and Professional Tax etc.
• Ensuring Daily Cheque Deposition, Cash Management Services, Branch Petty Cash Management, and Clearance of Vendor Bills on monthly basis. Custody of Office Keys, Defender safe keys.
• Maintaining Discipline, Punctuality, and Attendance of Branch Employees and updating HR on monthly basis for Payroll generation and other HR related matters.
• Ensuring Upkeep of Branch assets like PC System, Air Conditioners, through proper coordination with AMC agencies & Office upkeep through Facility Services at Branch.
• Upkeep of Facility Services, Security Services at Branch through proper coordination with Facility Services/Security Agencies for smooth functioning.
• Responsibility of policy renewal & revival bucket achievement as well as retained the client for policy surrender.
Worked in Aditya Birla Sun Life Insurance Company Ltd. Ambikapur and Bilaspur Branch — Customer Service Executive — Operations & Accounts as on date: 18 Feb'2008 to 30 June'2021. Job Profile -
• Documents scrutiny for life insurance products and new agency document.
• Responsible for entire Branch Operations & Administration Function.
• Responsible for zero defects Non-Medical Pendency and Free look processing.
• Responsible for Resolve customer service-related query and request.
• To be achieving target allotted from HO for renewal/revival/customer retention/Lead generation.
• Responsible for Statutory & Legal compliances related to Branch Establishment like Shop Act Registration, Labour Law Compliances, and Professional Tax etc.
• Ensuring Daily Cash Deposition, Cash Management Services, Branch Petty Cash Management, and Clearance of Vendor Bills on monthly basis. Custody of Office Keys, Defender safe keys.
• Maintaining Discipline, Punctuality, and Attendance of Branch Employees and updating HR on monthly basis for Payroll generation and other HR related matters.
• Ensuring Upkeep of Branch assets like PC System, Air Conditioners, through proper coordination with AMC agencies & Office upkeep through Facility Services at Branch.
• Upkeep of Facility Services, Security Services at Branch through proper coordination with Facility Services/Security Agencies for smooth functioning.
• Responsibility of policy renewal & revival bucket achievement as well as retained the client for policy surrender.
Worked in ICICI Bank Ltd, Korba&Ambikapur Branch — Senior Relationship Executive as on Date: 01 Jan'2006 to 18 Feb'2008.
Worked in Power Plan Performance Improvement Ltd, Korba East Thermal Power Station, Korba Technical Support Executive as on date: 30 Aug'2003 to 30 Sep' 2004. ACADEMIN QUALIFICATION –
MBA (System & Marketing) from Pt. Ravi Shankar University, Raipur C.C. in 2004-2006. M.Sc. (Computer Science) from Guru Ghasidas University, Bilaspur C.G. in 2001-2003. B. Sc. (Mathematics) from Guru Ghasidas University, Bilaspur C.G. in 1999-2001. IT PROFICIENCY -
Operating System - Windows XP/200/07/08/10.
Languages & Application - C, C++, Vb-6.O, JAVA.
Web Technologies - HTML, CSS, PHP.
Databases - MS-SQL, Oracle.
Office Packages - MS- word/Excel/Power Point/FrontPages ACADEMIC PROJECT –
Project on Income Tax Calculation in (Programming in C & C++) S.E.C.L. Korba C.G. for the partial fulfilment of M.Sc. (Computer Science).
Project on Library Management in (Programming in Vb-6.O) for the partial fulfilment of M.Sc.
(Computer Science).
Project on Integrated Mine Management System in S.E.C.L. Gevra, Korba C.G. for the partial fulfilment Of MBA (System & marketing).
VOCATIONAL TRAINING –
Research work on "An Analysis of Brand performance of HCL personal computer for the partial fulfilmentof MBA.
Project on An Analysis on effectiveness of ERP implementation in CSEB, Raipur C.G. for the partial fulfilment of MBA.
PERSONAL PROFILE –
Name - Dharmendra pal Bhardwaj.
Father's name - Mr. S. L. Bhardwaj.
Mother's Name -Mrs. C. Bhardwaj.
Address - Q. No — 310, 3rd Floor, Sai Prabha Apartment, Railway station, Uslapur road, Bilaspur C.G, —495001
Contact no - 982-***-****/883-***-****.
Date of Birth - 12/05/1979.
Martial Status - Married.
Language Known - English, Hindi
DECLARATION –
Hereby declare that all furnished in this application are true, complete and correct to the best of my knowledge and belief.
DHARMENDRA PAL BHARDWAJ
Date:
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