Customer Service Delivery
Resume:
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Onome Benita Obie
INTERNATIONAL RELATIONS
Address ** ******* ******** ******,*** Karounwi Bustop, Itire Ikate, Surulere, Lagos, Lagos, 100281 Phone +234**********
E-mail ***********@*****.***
Gender Female
Status Single
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I am a detail-oriented professional with over 3 years experience. I have excellent communication, interpersonal and adequate decision-making skills. I am skilled at boosting project efficiency through top notch support to all staff and team.
Work Experience
2021-09 - 2022-09 Program Assistant
Institute Of African Culture And International Und, Abeokuta, Ogun
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Assisted with planning and coordinating day-to-day and special program activities.
Conducted research to assist with routine tasks and special projects.
Supported planning and coordination of program and associated activities.
Worked alongside team to secure useful coverage of program goals and daily operations.
Key Achievement
Achieved over 90% boost success in program activities and research. 2019-09 - 2020-10 Teacher
Joyfilled Elementary School, Lagos, Lagos
Taught subject matter based on information compiled from textbooks, online sites and other educational materials.
Assessed student learning progress and comprehension with routine tests and standardized examinations.
Key Achievement
Increased development in the number of bright and dedicated students. 2016-01 - 2018-05 Store Manager
Zita Hair Limited, Lagos, Lagos
Processed payments and managed company’s budgets.
Maintained statistical and financial records.
Dealt with customer’s queries and complaints.
Oversaw pricing and stock control.
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Processed payments, entering sales in register for prompt customer service.
Organized sales area and work station to showcase products and boost sales. Key Achievement
Increased sale revenue and cost efficiency.
Maintained positive and happy clients relations.
EDUCATION
2016-09 - 2021-06 Bachelor Of Arts: International Relations Delta State University - Delta State, Abraka.
2011-09 - 2016-06 Wassce Certificate
Peace Promise International College - 6, Anjorin Street, Off Cole Bustop, Lawanson. LANGUAGES
English- Fluent
Yoruba- Intermediate
French- Intermediate
AREA OF EXPERIENCE
Administrative support
Document control
Curriculum development
Information management
Customer relationship
Service delivery management
Teamwork and collaboration
Strategic planning and innovation
Communication skills
Reference
Mr Nosakhare Smart
******************@*****.***
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