Brenda Berrian
E: ******@*******.***
C: 813-***-****
Resume of Brenda Berrian
Professional Profile:
Over 10 years of experience in Various Healthcare settings
Strong background in credentialing, A/R, Insurance Verification, Enrollment, and Data Entry
Experience with Medicare/Medicaid
Knowledge of CMS-1500/UB92 Billing forms, aging reports, ICD-9, CPT, Medical Terminology
Strong Business Office procedures
Proficient with Avality, Cactus, MS Word, Outlook, SharePoint, Oracle, Typing 40-45 WPM, 10 key data entry
Professional Experiences:
BlackstoneMedicalServices LLC-Tampa, FL Authorizations 05/25/2022-Present
Obtain prior authorization for procedural orders by completing the authorization process with all commercial payers
Provide documentation to prove why a particular procedure was chosen, to determine if it is medically necessary and whether the procedure is covered
Imagenet LLC-Tampa, FL Enrollment 09/2021-01/2022
Ensuring that applications are completed correctly and that the required supporting materials have been provided
Entering, Updating and reviewing data and records
Processing enrollments
Assisting with billing and payment processing
OneTouchDirect LLC- Tampa, FL Customer Service 06/2021-09/2021
Provide timely, accurate, and efficient service to our customer via video chat
Verify member identification
Assist customer to troubleshoot verification issues and provide a working solution
Spectraforce Technologies-Remote Benefit Verification 10/2020-02/2021
Review all patient insurance information needed to complete the benefit verification process
Triages cases with missing information to appropriate program associate
Verify patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options
Documenting/initiating prior authorization process, claims appeals
Employment Gap Covid-19 12/2019-10/2020
WellCare -A/P Clerk Tampa, FL 07/2019-11/2019
Assist with various analyses and request from management/other departments
Communicate issues clearly and confidently with supervisors/Ensure progress
Responsible for day to day scanning of invoices, Data Entry, month end task
Respond timely and completely to requests from management and other departments
Employment Gap- Reemployment 04/2015-04/2019
WellCare- Tampa, FL Credentialing 06/2015-04/2019
Complete/submit initial credentialing/re-credentialing applications
Collect/maintain copies of current state licenses, DEA, malpractice coverage
Conduct background investigation/ensure appropriate follow up
Process NPI updates, follow up health government plans, hospitals/facilitates
Prepares credentials file for presentation to the Credentialing Committee within time periods
Provider Communication Administrative Assistant
Support Provider Communications Specialists
Monitor submissions and notified Specialists of approval or rejections
Post final approved materials on the SharePoint document library
Claims Data Analyst
Experienced analyzing claims data and researching claims
Process claims, documents, and claims correspondence
Evaluate claims to ensure compliance with established claim payment policies/procedures
Ensure claim discrepancies are resolved
Experienced analyzing claims data and researching claims
Coram/CVS Healthcare- Tampa, FL Medical Collector 03/2014-06/2015
Perform basic accounts receivable
Review zero pay to determine proper handling
Follow-up status of appeals, correct and resubmit claims to various carriers
Request medical records to resolve denied claims
Panther Medical LLC- Tampa FL, Medical Collector 01/2014-03/2014
Perform various collection actions by contacting Insurance companies/patients via phone
Review zero pay to determine proper handling
Follow-up status of appeals, correct and resubmit claims to various carriers
Request medical records to resolve denied claims
CareCentrix- Tampa FL A/R Specialist 01/2013-12/2013
Confirm/Determine refund should be given to Insurance carrier
Review invoices for duplicate payments and confirm double payments
Research patient claims to confirm a refund is due or an adjustment via ERA, Unity, Claims 98/Availity
Insurance Verification Specialist- Tampa FL
Perform Eligibility and Benefit check via Availity
Reach out to Health Plans to obtain Benefits and Authorizations
Obtained pre-authorizations
Education:
Ultimate Medical Academy- Tampa FL Medical Billing/Coding 02/2008-11/2008