Kimberly lopez Richardson
Objectives
Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facilities. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Organized Patient Service Representative with 30 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. I desire to work for a progressive organization that values integrity and hard work.
Experience
Baylor College of Medicine, Houston Texas
Dates: February-2022 /Present
Schedule patient’s for upcoming appointment’s in Hematology, Oncology, Bariatric Surgery and Plastic Surgery.
Work off the Epic system.
Communicate with the departments and determine if the patient is in need of immediate care by the Department.
ST. Elizabeth Hospital, Beaumont Texas
Dates: March-2007 / 02-2022
• Secured patient information and confidential medical records in compliance with
• HIPAA privacy rule standards to protect patient's privacy.
• Determined patient financial needs and referred eligible patients to proper county,
• state or federal agencies to obtain financial assistance.
• Performed patient scheduling and registration functions to serve as initial contact.
• point for medical office visits.
• Used MEDITECH to schedule appointments.
• Reviewed and corrected claim errors to facilitate smooth processing.
• Compiled and reviewed medical charts.
• Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by telephone or website.
• Assists with inquiries from outside parties regarding account status.
• Reviews invoices to verify payments and contractual adjustments.
• Resolves all denials, and requests for information, including appeals.
• Follows up on outstanding accounts and makes proper notations in EPIC system. Kimberly Richardson
4475 Treadway Drive, Beaumont,
TX 77708
**************@*****.***
Min
•
Education
• CHENIER BUSINESS SCHOOL – Certification Medical Transcription SOUTHEAST TEXAS MEDICAL ASSOCIATES, Beaumont,Texas Dates: April-2000 /March 2007
Insurance Biller
• Reviewed and corrected claim errors to facilitate smooth processing.
• Compiled and reviewed medical charts.
Referral Specialist
Data Entry
CPT Coding
Internal Referral for all specialist in the facility Front Desk Registration person
Collections
Medicare AR Reviewed invoices to verify payments and contractual adjustments Posted and ran all report’s daily and end of month Cardiology Associates July 2004/02/2007 Medical Insurance Biller
• Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by telephone or website.
• Assists with inquiries from outside parties regarding account status.
• Reviews invoices to verify payments and contractual adjustments.
• Resolves all denials, and requests for information, including appeals.
• Follows up on outstanding accounts and makes proper notations in EPIC system. Kimberly Richardson
4475 Treadway Drive, Beaumont,
TX 77708
**************@*****.***
Skills
• Insurance Billing
• Appointment Scheduling
• Insurance knowledge
• Scheduling
• Patient Care
• CPT Coding
• HIPAA Compliance
• Patient Assistance
• HIPAA Regulations
• Medical Records Management
• Appointment Setting
• Patient Information Collection
• Medical Coding
• Patient Information Verification
• Medical Records Review
• Financial Consulting