Administrative Assistant Customer Service

Elizabeta Trimi

*** ******* *** ********, ** ****7

E-mail: ****@***.*** Mobile: 914-***-****

OBJECTIVE: To obtain a position that will allow me to learn and grow as well as utilize my strengths and abilities within a Sales & Logistic environment

EDUCATION: Berkeley College BBA International Business, January, 2008

PROFESSIONAL EXPERIENCE:

Central National Gottesman, Inc., Purchase, NY November 2016 – Present

Export Trade Specialist:

Order processing-Coordinate sales and logistic operations

Maintain order folders, including tracking documenting revisions, changes in specifications, logistics, required documentation, etc

Prepare and Approve documentations (sales contracts, invoices, various certificates, Bill of Lading etc)

Prepare and update shipment notification reports

Daily interactions with our customers, suppliers and offices around the globe with high level communication skills.

Work closely with Logistics Department to ensure coordination and accuracy of information flows for documentation and billing

Collaborate with our Credit and Accounting Departments to ensure prompt placement and delivery of orders, capturing required accruals, etc

Dorian Drake International, White Plains, NY September 2008 – February 2016

International Senior Sales Coordinator:

• Managed and coordinated inside sales for the Middle East, Europe and Asia

• Order Management - created order acknowledgements and submitted to customers

• Quote Management – offered pro-forma backlog opportunity reports

• Sales Development – Sales & GP report vs. plan for assigned accounts, product lines and new account developments

• Asset Management: AR and bad debt report; Number of un-reconciled vs. total number of shipments per the merchandise in traffic report. Forecasting vs. actual sales and shipments

UBS Financial Corporation, White Plains, NY January 2008 – March 2008

Intern/Administrative Assistant (required for graduation):

• Assisted VP in daily activities, maintained records and updated computer data

• Worked with VP in organizing files and client’s accounts

SKILLS / BACKGROUND

• Proficient in using MS Word, Excel, and PowerPoint

• Excellent interpersonal, oral, presentational and written communication skills

• Fluent in English, Italian, Albanian; Conversational Spanish

• International and National Operational Sales Management

• Customer Service Expertise

• Sales Operations/Management

VOLUNTEER: American Red Cross • Recruiting candidates during blood drives • Collecting donations for different fundraising events • Soups Kitchen

References: Available Upon Request

Contact this candidate