Front Desk Data Entry
Resume:
SIDNEY THOMAS
S U MMARY
Bringing * years of reception and administration experience, hardworking nature and strong attention to detail. Moving into sales with a high-energy team with excellent communication and planning abilities. Polite and well-spoken when anticipating and addressing needs of clientele and coworkers. Proficient in coordinating support services for any operational or customer need. Offers background delivering first-rate, efficient customer service.
E X P E R I E N C E
Sales Associate
Polestar of Austin/ Volvo Cars of Austin Austin, TX February 2022 - Current Receptionist
Volvo Cars of Austin Austin, TX February 2022 - Current Front Desk Receptionist
Taurus Academy - Bark&Zoom Austin, TX August 2020 - February 2022 Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices. Showcased vehicle features and took customers on test drives in local area. Responded to inquiries from potential customers via email, telephone and in person.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Educated customers about sales processes, warranty requirements and service standards.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Answered and directed incoming calls using multi-line telephone system. Greeted and directed visitors to appropriate personnel and answered average of 300 calls daily.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment. Managed customer complaints and rectified issues to complete satisfaction. Delivered administrative support to team members by organizing documents, creating purchase orders, stocking in new inventory and creating an organized and accomplished environment for the accounting department. Welcomed patrons to front desk and engaged in friendly conversations while conducting extensive check-in process.
Scheduled and confirmed appointments.
Answered office phone and emails to schedule appointments, answer questions, and document information.
Managed customer complaints and rectified issues to complete satisfaction. Processed payments and updated accounts to reflect balance changes. S K I L L S
Multi-line telephone skills
Recordkeeping and bookkeeping
Meticulous and organized
PC proficient
Data entry
Service-oriented mindset
Self-motivated
Competitive
Revenue generation
Negotiation strengths
Brand loyalty
Market understanding
C O N T A C T
*************@*****.***
Pflugerville, TX 78660
E D U C A T I O N A N D
T R A I N I N G
High School Diploma
Red Oak High School, Red Oak, TX
May 2020
Food Service Handler
Juniors BBQ Red Oak, TX July 2019 - July 2020
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Received food orders from individuals and explained offerings. Operated cash register to process cash, check and credit card transactions. Followed recipes and customer requests to prepare high-quality, delicious meals. Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency.
Maintained order and cleanliness of work areas to conform with health codes.
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