Assistant Director

Sharon Cain

**** ********* **** 202-***-****

Temple Hills, Maryland 20748 *********@*****.***

MANAGEMENT PROFESSIONAL

Professional with a progressive management career in the operations services. Skilled at developing and executing targeted initiative that drives staff growth. Highly effective communicator and team leader with proven ability to build long-term relationships with internal and external stakeholders by establishing a high-level integrity and trust.

CORE LEADERSHIP QUALIFCATIONS

Office Administration Team Building/Leadership Budgeting Staff Training & Development Operations Management Project Management

Security/Investigation Business Planning Rehabilitation Counselor

PROFESSIONAL EXPERIENCE

Reynolds & Associates

Assistant Director May 2019 - Present

Develop and provide employment assistance programs for returning citizens. Conduct individual group counseling and job training. Provide job placement resources and makes all effort to match a resident’s skill level to obtain gainful employment. Handle all field and home visits/contact of returning citizens, and their families. Prepare and submit case records and reports to the necessary criminal justice agencies. Develop and maintain relationships with appropriate employment, education, and social services agencies. Collect subsistence payments from returning citizens and process full, partial and medical subsistence waivers. Conduct therapeutic sessions for the clients, ensure that all clients leaving the facility are employed and have adequate housing. Prepare and submit disciplinary reports when necessary. Provide training in resume writing, proper grooming and mock interview skills and also overall portfolio development. Conduct weekly Life Skills Enhancement classes. Ensure and maintain a program curriculum that meets the needs of the returning citizens referred to the facility. Develops and implements effective community outreach programs and ensures the safety and sanitation of the facility. Teaches adaptive skills necessary for eligible residents attempting to secure and retain employment. Assist in the operation of the facility, program goals and objectives for returning citizens.

DC Department of Corrections 1985- 2019

Supervisor (Major)

Manage daily operations of this growing industry with a primary focus on driving growth, increasing training skills. Held the position of three levels of managerial work involving the custody, security and control of adult and juvenile inmates confined in a secure prison. Lead a team for ensuring that a private contractor from Correctional Corporation of America ended with the District Government and opened up a facility for the District of Columbia which housed a 2,500-person bed space. Manage an institution with a budget of 3 million dollars and 900 employees without any incidents. Work with a Special Task Force which consisted of DC Police Department, Federal Bureau of Prison and ICE Operations. Serves as the Major of Operations for all uniform staff to include (900) employees via the chain of command from subordinate supervisors to carry out a full range of management operations. Accountable for the administration and management for staff compliance with operating procedures, established policies, written/oral directives, and valued practices, to include national standards for penal conditions. Plans schedules and manages a wide variety of skills and techniques in the full range of correctional force for all shifts on a 24-hour basis, 365 days, including all holidays. Responsible for interfacing and/or coordinating with support service areas where activities pertain to the custody, care, and security of inmates to ensure that all clients were in compliance with the federal and district laws. Handle a budget of 3 Million dollars. Ensures tracking and data formulation for a variety of reports, daily, monthly, annual and specialty type for monitoring leave usage, overtime spending

and negotiating the post for officers and keep the enhancements of security safe. Provide progressive discipline for correctional staff, extraordinary occurrences, and critical incidents. Utilizes effective and prompt problem solving skills as it relates to custody, security, and emergency situations. Investigates and/or reviews investigative findings of actual or potential activities of concern, taking action to eliminate all know causative factors conflicting with existing regulations. As applicable, institutes change to avoid reoccurrence of same and/or recommends policy revision(s). Serve as the Deputy Warden in the event of his or her absence.

Maintains the highest standards for management practices and business ethics while adhering to all Federal, State and Local Laws.

Provide operations support to new staff for growth

Facilitates the seamless cutover of the new phone system, which included the creation of training documents.

Selected Accomplishment:

Recruits, hires and train 300 employees while in transition from private industry to DC Government

Education

University District of Columbia

Spelman College

TRAINING AND PROFESIONNAL DEVELOPMENT

Conflict Resolution

Women’s Issues

Gender Responsive: Operations and Management

April (NIC) National Institute for Corrections

Conducting Security Audits – /PREA Training

Women Leadership in Corrections, Norman, Oklahoma - Certification

Executive Excellence, Aurora Colorado-

Correctional Certified Supervisory/Manager – CCS and CCM

Ethical Decision Making, NIC Leadership Training Program, Auditing, Human Resources System I, II and III, Leadership Principles and Practices, Performance Base

PROFESSIONAL AFFILIATIONS

National Society of African American Females

NAACP

March of Dimes – Team Leader

Eastern Star

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