Medical Assistant Phlebotomy Technician
Resume:
Jeffrey Coomes
PHA Team Manager
CAREER
FOCUS:
Experienced and successful team
manager with proven planning and
organizational skills and a stellar track
record for driving team performance and
achieving service excellence
Recent Career Experience Education
2013 - Present
CareATC Onsite Healthcare Services
MANAGER – PHYSICAL HEALTH ASSESSMENTS TEAM
Manager for a rapidly growing Population Health Management company utilizing a data-driven analytics platform [CareATC© Patient Portal] to drive positive health outcomes and cost savings for our customers. Managed a team of 12 phlebotomists and coordinated activities for Physical Health Assessment [PHA] client events
Managerial responsibilities included:
Assessing team performance and management/mitigation of personnel issues
Maintaining operating schedules to assure effective coverage for events
Applicant screening and personnel selection
Supply chain management activities to assure care continuity and cost containment
Staff development coordination
Team training delivery for aseptic/sterilization techniques
Providing ancillary support for clinicians
Recognized by company executive leadership for providing exceptional customer service for our clients
2008 - 2011
Vatterott College
PROGRAM TRAINING DIRECTOR – MEDICAL ASSISTANT PROGRAM Director of the Medical Assistant training program with responsibility for planning and implementing a curriculum utilizing various teaching strategies to meet diverse student needs. Developed policies and procedures to effectively address the State of Kansas MA certification requirements with the objective of driving standardization and improving patient outcomes for delivery of care
Undergraduate Studies
• Ball State University – Muncie, IN
Major: Biology/Chemistry 1982-84
• Wichita State University – Wichita, KS
Major: Nursing 1984 - 87
Certifications
• Certified Medical Assistant [CMA] -
2021
• National Certified Phlebotomy
Technician [NCPT] - 2013
Skills
• Staff Coordination/Development
• Aseptic Sterilization Technique
• Training Development and Delivery
• COVID-19 Exposure Testing
• Health Service Delivery (phlebotomy
and clinician support)
• HIPAA Requirements and
Compliance
Contact
Murfreesboro, TN 37128
***********@*******.***
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