Ny 1 Technician Registered

Peter J. De Cesare Jr., MHA, MPA, RRT, RPSGT

Staten Island, New York Email: ***********@*****.*** Mobile: 718-***-****

Healthcare Operations Management

Practice Management Operations Hospital Homecare Ambulatory Care Strategic Development

Effective healthcare operations executive recognized for visionary leadership in increasing operating revenues, improving processes, reducing costs, and enhancing patient care. Unique combination of experience in operations, finance, marketing, with in-depth knowledge of multifaceted aspects of patient service and healthcare. Highly analytical problem solver with ability to conduct needs assessments of using sophisticated clinical data techniques, contribute new ideas and innovations, and recommend strategies to achieve organizational growth objectives. Expertise includes negotiating and securing cost-effective managed care contracts to enhance service utilization.

CORE PROFICIENCIES

Strategic Planning Operations Management Business Development Practice Management Program Management Revenue Cycle Administration Staff Training & Leadership Relationship Building Financial Management Revenue Generation Budgeting Cost Reduction Key Performance Indicators (KPIs) Continuous Improvement Quality Improvement Policies & Procedures Regulatory Compliance Contract Negotiation

CAREER HIGHLIGHTS

Process Improvement & Quality Leadership: Visionary professional with proven track record streamlining operations and improving patient care by crafting short- and long-range business plans, establishing metrics, and driving executive initiatives to enhance performance and efficiency.

Budgeting & Financial Management: Experience developing and managing multi-million-dollar departmental and operating budgets, including preparation, submission, reporting, and audits. Discovers and leverages opportunities to improve operational and fiscal performance of busy medical facilities.

Team Leadership & Collaboration: Ensures maximum efficiency, quality patient encounters, and regulatory compliance by holding team members accountable to high performance standards and providing effective training and mentoring. Builds strong relationships with team members, patients, providers, and policy makers.

PROFESSIONAL EXPERIENCE

ADVANTAGECARE PHYSICIANS PRACTICE OF NEW YORK (ACPNY) 4/1/2019 to Present

Assistant Vice President of Operations / Patient Retention

Spearheaded operations for 12 medical practices in Manhattan and Staten Island while reporting to Chief Operating Officer. Developed and drove patient retention strategies across entire enterprise. Directed operational strategies for new service lines and acquisitions. Facilitated Pediatric Asthma Collaboration Program between ACPNY and borough president’s office. Oversaw Quest PSC implementation.

Achieved highest overall patient satisfaction scores in region.

Reduced overtime costs from $1.9 million to under $500,000 in span of 1 year.

Lowered patient wait times to less than 20 minutes per appointment by developing and implementing express service check-in.

Attained highest overall kiosk usage at medical sites, with Harlem at >50% usage.

Opened brand new ACPNY medical practice in Staten Island, first agency medical center located at retail location.

Led workforce transformation, including restructuring care team model and deploying new support staff.

Coordinated community outreach events and partnerships with organizations such as BP Oddo of SI, Prsim, and Emblem Health Neighborhood Care.

Increased growth and patient retention by collaborating with Emblem Health marketing and sales teams.

Initiated temp position strategy budget to support finance and revenue cycle.

ADVANTAGECARE PHYSICIANS PRACTICE OF NEW YORK (ACPNY) 4/1/2017 to 4/1/2019

Regional Operations Director / Manhattan and Staten Island

Directed operations for all 10 Manhattan and Staten Island medical offices consisting of multidisciplinary service lines within diverse communities serving over 100,000 patients. Oversaw administration teams. Developed and managed operational and capital budgets of over $80 million dollars to ensure patient satisfaction while meeting operational metrics and KPI’s. Reported directly to the Chief Operating Officer.

Strategized and implemented operational business plans, analyzed key metrics, and facilitated decision-making in collaboration with Chief Operating Officer, Chief Quality Officer, Chief Medical Officer, and operational leads.

Drove innovative strategies, both short- and long-term, to foster continuous improvement of patient satisfaction.

Oversaw planning and process development for office redesigns and new medical offices.

Established effective internal controls for finance, operations, and human resources.

Saved >$500,000 in costs by reducing overtime in 2017 by developing solutions to improve business processes.

Spearheaded and facilitated projects and system-wide initiates, including new technologies, process improvements, training and development, and employee satisfaction programs.

Retained compliance with city, state, and federal regulatory requirements, including GI accreditation and DOH laboratory licenses (CLIA & CLEP).

ADVANTAGECARE PHYSICIANS (ACPNY), Staten Island, NY 1/2016 to 4/1/2017

Practice Administrator

Managed, supervised, and developed physician practice and ambulatory operations while ensuring efficiency, quality, and stability of clinical operations. Led and mentored staff to establish and maintain efficient, patient-centered environment that delivered quality patient care and patient satisfaction. Monitored compliance with HIPAA and information security policies and procedures, reporting all suspected breaches of privacy and security.

Drove continuous operational improvements by implementing performance enhancement initiatives based on KPIs.

Ensured compliance with OSHA regulations by collaborating with Medical Director, Nurse Manager, and VP of Regional Operations to analyze medical office environment, assess deficiencies, and deliver recommendations.

Achieved practice-wide operational and financial goals and metrics by working collaboratively with physicians, administrative staff, and clinical managers.

Improved medical office’s effectiveness and quality of patient outcomes by ensuring compliance with policies, procedures, protocols, systems, and programs.

Expanded service lines and increased specialty services to support patient care.

ADVANTAGECARE PHYSICIANS (ACPNY) / Staten Island Physician Practice (SIPP), Staten Island, NY 1/2010 to 1/2016

Sleep Diagnostic and Respiratory Therapy Manager

Managed daily operations of 2 high-volume sleep and respiratory therapy centers providing specialized sleep studies. Oversaw patient care, including scheduling, patient education, equipment management, and tech support. Hired and supervised staff such as Sleep Technicians. Coordinated accreditation process with American Academy of Sleep Medicine (AASM), including Home Sleep Apnea Testing (HSAT). Ensured proper application of National Institutes of Health (NIH), American Thoracic Society (ATS), and American Association for Respiratory Care (AARC) protocols and standards for pulmonary function testing.

Achieved first educational sleep certification program in New York for home sleep testing, accreditation by AASM.

Developed coursework for “A-STEP Sleep School” for Wagner College to offer credits in sleep medicine.

Collaborated with ASSIST of NY State to create materials and presentations for smoking cessation training and certification of healthcare providers.

Partnered with Tri-State and Arcadian Homecare agencies to deliver education and one-on-one training in at-home respiratory modalities for COPD and asthma management.

Led Quality Improvement Program (CQI) involving compilation and interpretation of data for sleep studies to improve accuracy of sleep disorders such as sleep apnea, chronic insomnia, and narcolepsy.

Additional Experience

Clinical / Technical Director

NORTHEAST INSOMNIA AND SLEEP MEDICINE

Administrative Director of Respiratory Care & the Institute of Sleep Medicine

STATEN ISLAND UNIVERSITY HOSPITAL, Staten Island, NY

Director of Respiratory Care

Regional Clinical Director of Respiratory Care

Regional Clinical Director/ Executive Business Development

OCEAN BREEZE HOMECARE, Staten Island, NY

Additional Experience: Education

Grant Writer

First Polysomnography Collegiate Training Program in New York State

Program Chair

SIUH and WAGNER COLLEGE POLYSOMNOGRAPHY

Program Chair, Development and Preparation of IRB Proposal to City University of New York

KINGSBOROUGH COMMUNITY COLLEGE- RESPIRATORY CARE

CoARC Proposal

KINGSBOROUGH COMMUNITY COLLEGE RESPIRATORY CARE PROGRAM

Program Director, First and Only Approved American Academy of Sleep Medicine Technician Program

STATEN ISLAND PHYSICIAN PRACTICE SLEEP CENTER

Clinical Educator

UNIQUE MEDICAL AND RESPIRATORY

EDUCATION & CREDENTIALS

Master’s in Public Administration, Concentration: Health Administration

Bachelor of Science in Health Sciences, Concentration: Respiratory Care, Cum Laude

Awarded the Veteran Administration Professional Healthcare Scholarship Award

LONG ISLAND UNIVERSITY, Brooklyn, NY

Licenses & Certifications

Certified Licensed Respiratory Technician Registered Respiratory Therapist

Licensed NY State Registered Respiratory Therapist Registered Polysomnographic Technologist (RPSGT)

Licensed Polysomnographic Technologist (RPSGT) BCLS Certified ACLS

Professional Memberships

American College of Healthcare Executives Long Island University Respiratory Care Advisory Board National Board of Respiratory Care American Association of Respiratory Care (AARC) New York State Southeastern Chapter for Respiratory Care New York State Society of Sleep Medicine American Association of Sleep Technologists American Sleep Association American Lung Association Urgent Care Accreditation of America Board of Professionals

Publications

Need 4 Sleep Sleep Review Magazine Staten Island Business Trends Dr. Thomas Kilkenny’s Sleep Workbook Contributor: 250+ Test Questions, Registered Polysomnographic Technologist Review Workbook

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