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Project Manager Call Center

Location:
Upper Darby, PA
Posted:
November 06, 2022

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Resume:

Nadene Tanis

*** *. ********* ***. ***.* Wayne, PA 19087

303-***-**** adtdoj@r.postjobfree.com

Executive Profile

Earned MBA and license as an AWS Cloud Certified Practitioner with 30 years of experience in the financial services industry specializing in Program Management in both Waterfall and Agile methodologies with extensive involvement leading design, development, sales, and product teams to increase the profitability of existing products, and drive innovation through the creation of new products.

Career Highlights

Atlantic partners at Macquarie – Philadelphia, pa dec 2021 to present

project manager, acquisitions and mergers

Defined and executed the project plan to integrate the acquired firm Waddell and Reed with Macquarie inclusive of merging technologies such as portfolio management platforms and email domains, decommissioning data centers and shutting down networks and applications, securing real estate in the acquired firm’s state/location, HR related activities including determining employees to retain or dismiss, creating severance packages and ensuring transition of benefits, overseeing broker-dealer wind down in compliance with FINRA, and delivering on the retention of books and records data in accordance with regulations.

entech at vanguard – malvern, pa feb 2018 to dec 2021

change management lead

Executed the overall multi-year project plan to deliver technology and data solutions for Vanguard Portfolio Managers’ next generation trading platform enabling the migration from a legacy system. This program successfully created efficiencies and reduced risk.

Developed and orchestrated a refactor roadmap in which technologies were moved to the Cloud from on-premise for the above mentioned platform.

Translated business requirements into technical specifications, coordinated global training, managed hardware and software releases, and created communications both internally and externally to clients articulating the added business value of any technology upgrade.

Delivered the primary risk management application (contingency plan tool) to ensure well documented steps were agreed, tested, and executed on in all regions including US, Canada, Europe, and Asia.

Responsible for Fund Events in both equity and fixed income space including launching new products to stay competitive with the market, liquidating funds, and numerous other activities in the life cycle of a fund including, but not limited to, Advisor changes and creating customized benchmarks.

sei – oaks, pa apr 2015 to jan 2018

Solutions manager

Managed Markit’s Enterprise Data Management (EDM) implementation creating a single security and pricing master (‘golden source of truth’) to ensure consistency of data and cost reductions via staff efficiencies and consolidation of data vendors.

Collaborated with InvestTech Consultants to stand up a formal Data Governance program establishing a documented and transparent approach to governing the data being maintained within EDM.

Implemented Markit’s IMActions and IMConnecting which enabled processing of voluntary corporate actions adding an offering to the Center of Excellence Centralized Operations team.

Managed the Exception Management System and Control Center projects which are components of FIS’s InvestOne solution to convert complex work processes into manageable electronic checklists and easy-to-read dashboards, giving a centralized view of fund accounting and investor accounting activities for over 650 funds. With greater control over this process, we increased efficiency and reduced operational risk and cost.

Implemented Security Exchange Commission’s Modernization program which was mandated by October 2016 and required new regulatory reporting for SEI’s 400 traditional 40 Act mutual funds. This included a ‘build or buy’ decision and ultimately resulted in partnering with the firm Confluence to implement their software solution to support new filings N-PORT, N-CEN and amendments to Reg S-X.

Markit – boulder, CO may 2013 to apr 2015

director, senior project manager

Orchestrated a complex plan to develop and deploy a newly branded Markit corporate website www.markit.com to simplify disparate collection of brands into a coherent, single brand within an aggressive timeline. This included frequent and direct communication with the company’s CEO for approvals of site content and structure to position the company for its initial public offering (IPO).

Managed top revenue generating client Morgan Stanley to develop its next generation wealth management platform used by the entire population of its financial advisors globally.

Thomson Reuters – New York, NY nov 2005 to may 2013

Role: global head of program office, investment management – 2011 to 2013

Promoted to a new role created for the division accountable for product delivery, maintaining product roadmaps, and status reporting for the $2.5B, 6,500 employee Investment Management division of Thomson Reuters.

Restructured three disparate project management teams into a single, cohesive group managing seven direct reports to enhance demand generation and deliver against target deadlines.

Influenced product roadmap and delivered value-added enhancements to Thomson Reuters Eikon – the company’s next generation financial market analysis tool with content which facilitates discovering profitable opportunities by providing an integrated, intuitive and easy-to-use desktop and mobile solution for the investment community.

role: chief of staff, investment management – 2009 to 2012

Recruited by the head of the Investment Management business to take a newly created position to lead the Management Team consisting of sales, marketing, product, training and help desk executives toward achieving growth for the Investment Management business, ensuring customer satisfaction and effective employee engagement.

Key influencer of the direction of the division with specific revenue targets and objective setting for product development, pricing, marketing, finance, and sales training and materials.

role: head of project office, Lipper – 2005 to 2009

Led the acquisition and integration of StarMine which was globally recognized as the gold standard in objective measurement of analyst performance. StarMine measures the performance of sell-side analysts based on the returns of their buy/sell recommendations relative to industry benchmarks and the accuracy of their earnings estimates in fifteen regions across the globe.

Managed team of five to deliver data feeds and product enhancements for Lipper’s suite of offerings.

Orchestrated the Lipper Fund Awards globally - a program that honors funds that have excelled in delivering consistently strong risk-adjusted performance, relative to peers.

WAll Street on Demand – Boulder, CO may 2003 to oct 2005

senior project manager

Managed major client accounts including Janus, Lipper, and Reuters to design and deliver web based, hosted solutions.

Developed deep understanding of market data and vendor suppliers of this data as a result of the above.

Translated customer business requirements into product functionality specifications for development teams.

Seligman Data Corp. – New York, NY sept 1998 to apr 2003

ASSISTANT VICE PRESIDENT, INFORMATION SYSTEMS

Developed and executed the project plan to open second corporate location in Portland, Maine with accountability for facilities procurement and build out, establishing the call center, opening a data center on premise, and hiring and transferring of technology staff.

SEI Investments – Oaks, PA and New York, NY aug 1992 to sept 1998

ACCOUNT CONVERSION PROJECT MANAGER

Completed inaugural Associate Management Program intended to mentor college graduates for one fiscal year via rotations throughout the corporation with numerous roles and responsibilities, ultimately landing a permanent position in any given department.

Product Manager for the global custody system including on boarding of new assets, documentation of installation guides, and sales support.

Education

MBA in Finance – Temple University, Philadelphia, PA

BA in International Relations – lehigh University, Bethlehem, PA

Certified AWS Cloud Practitioner

Extensive knowledge of 40 Act Mutual Funds and ETFs including regulations

Deep knowledge of front, middle, and back office processes and supporting systems (Charles River, NeoXam)

Excellent communication skills (both verbal and written)

Vast experience working with Global Teams

Series 6 license (not active currently)



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