Customer Service Team Member
Resume:
Matthews, NC, *****
*********@*****.***
Beckett Truax
Career Objective
Associates in Applied Science (3.0 GPA) currently attending Central Piedmont Community College, with the goal of earning a Master's Degree in Pediatrics from Stanford University. 7.5+ years of work experience. Aiming to leverage a proven knowledge of customer needs assessment, process simplifications, and communication skills to successfully fill role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
SKILLS
2+ years of cooking/food handling experience
5+ years of phone and in-person customer service
5+ years of cashier experience
Multi-tasking and workload prioritization
Ability to work Microsoft word and excel with ease
EDUCATION
David W. Butler High School
August 2011 - June 2016
Central Piedmont Community College
October 2018 - Current
Associates in Applied Science
EXPERIENCE
Jet’s Pizza, Matthews, NC — Team Member
February 2016 - August 2016, March 2020 - Current
●Operate POS cash register and handle upwards of 300 transactions daily.
●Greet customers and make sure they leave the store happy and satisfied
●Train new coworkers.
●Prepare pizzas, calzones, and salads.
●Maintain health, sanitation, and safety standards.
●Multitasking in cooking assignments, food handling, and packaging.
●Prepare a nightly prep list.
●Countdown registers and cash out drivers.
●Complete daily prep list in a timely manner.
Metro Diner, Matthews, NC — Prep Cook
May 2021 - July 2021
●Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
●Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
●Turn or stir foods to ensure even cooking.
●Season and cook food according to recipes or personal judgment and experience.
●Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
●Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
●Estimate expected food consumption, requisition or purchase supplies, or procure food from storage.
●Keep records and accounts.
●Consult with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.
●Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
Fuzzy's Taco Shop, Matthew's, NC - Prep Cook
January 2019 - February 2020
●Washed, peeled, and cut vegetables and meats
●Cook and prepped meats, rice, soups, and sauces in a precise and timely manner
●Assisted with and enforced sanitation standards
●Dealt with various issues that arose in a fast-paced environment
QuikTrip, Matthews, NC — Clerk
February 2018 - September 2018
●Executed cash and card transactions quickly and accurately on a POS cash register
●Provided fast, accurate, and efficient food service
●Multi-task between keeping the store organized and assisting customers
McAlister’s Deli, 2217-A Matthew Township Pkwy, Matthews, NC 28105 — Runner
June 2015 - September 2015
●Delivered food and beverages to customers, while maintaining customer’s needs.
●Handled cash and card transactions through a POS cash register
●Made sure customers were happy and satisfied with great customer service.
Good Shepherd Presbyterian Church, 3307 Rea Rd, Charlotte, NC 28226 — Nursery Aide
February 2012 - December 2015
●Assisted with caring for infants, toddlers, and young children for up to 5 hours.
●Kept nursery clean and organized
●Made sure parents were happy with the level of care their child was receiving.
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