Sales Associate Service Representative

KIARRA ROBINSON

Suitland, MD *****

******.**********@*****.***

240-***-****

Authorized to work in the US for any employer

Food Service Worker

Seasons Culinary - Washington, DC

July 2018 to Present

•Set up office for meetings

• clean pantries

• restock pantries

• make sure all conference rooms are neat and presentable for meetings Waiter/ waitress

FLIK - Washington, DC

June 2018 to Present

• Prep food

• Serve residents

• Assis residents

• Wash dishes

Customer Service Representative

Mr. Handyman - Fort Washington, MD

March 2018 to Present

• Answer phone

• Schedule appointment’s

• Send out emails

• Follow up with clients

Customer Service Representative

SP Plus Parking - Oxon Hill, MD

February 2018 to March 2018

• Answer phones/ take messages

• Make sure customers renew their monthly passes on time

• keep track of inventory

•Make sure all information put into the computer is up to date Shift Supervisor

Lindt & Sprungli Chocolate - Oxon Hill, MD

July 2016 to January 2018

WORK EXPERIENCE

• Work cashier

•Open/ Close store

• Restock tables

• Make deposits

• Help assist customer's

Key Holder

Gold Toe Socks - Oxon Hill, MD

May 2015 to March 2016

Responsibilities

• Open and close the store

• Restock shelves

• help assist customer's

• Work cashier

•Break down shipment

• Do inventory and make deposits

Supervisor

Papaya Clothing - National Harbor, MD

November 2013 to February 2015

Responsibilities

· Helped coworkers with job tasks

· Discussed type, quality and number of merchandise required during purchase

· Recommended merchandise based on the customer’s individual needs and wants

· Assisted customers with their shopping

· Cashier

· Unloaded shipment and arranged clothing on floor displays

. Do inventory

Sales Associate

Payless Shoesource - Oxon Hill, MD

November 2010 to April 2012

· Greeted customers and determined their needs and wants.

· Discussed type, quality and number of merchandise required during purchase

· Recommended merchandise based on the customer’s individual needs and wants

· Advised customers on utilization and care of merchandise being purchased

· Answered customer’s queries and concerns

· Prepared sales and accepted payments through cash, checks and credit cards

· Assisted in the display of merchandise

· Maintained sales records for inventory control

· Opened and closed the store during rotation periods Sales Associate

Bath&Body Works - Forestville, MD

November 2009 to January 2010

· Ensured each customer received outstanding customer service

· Maintained awareness of all promotions and advertisements that would be presented to the customer

· Executed the daily operational, day-to-day goals and priorities assigned by the store manager(s)

· Assisted in training and development of new staff members

· Upheld merchandising and store cleanliness standards

· Assisted in the processing of new shipments which included inventory and product display changes

· Upheld all safety standards set forth by the company

· Prevented suspicious activity that would result in the theft or misrepresentation of merchandise or services

· Aided customers in locating merchandise in the store, on the company website as well as assisting with the help of special orders

· Answered customer questions and provided information on products sold in the store. High School Diploma in English and math

Friendly High School - Fort Washington, MD

2006 to 2009

Customer Service

CSR

Food Prep

Food Service

EDUCATION

SKILLS

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