DOMINGO S. SECRETARIO

Assistant Executive Housekeeper

Personal statement

A highly energetic and motivated

housekeeping professional within 17

years extensive housekeeping

experience including 6 years

management, a proven leader who

consistently exceeds cleanliness and

organization goals. Confident

approach able to go above and

beyond for cleanliness and

organization of premises. Expert in

the provision of housekeeping

services under the procedures and

protocol of the establishment.

Functional knowledge of chemical

and cleaning supplies as used in a

safe environment. Conversant with

preparing schedules for

housekeeping staff and overseeing

their activities.

As an ambitious professional with

leadership proficiency and extensive

Assistant Executive Housekeeper

Experienced. I was compelled to

contact you with my interest as it

would a career highlight to be

considered for such an opportunity

with hotels, I believe that my

professional background and

industrialist drive make me an ideal

candidate to fill this position.

I thrive in high-pressure and fast-

spaced situations, striving for positive

results by applying my quality

improvement and inventory

management ability, Further, I

possess expertise in employee

training and acumen for maximizing

performance and inspiring

colleagues, I am able to visualize

EDUCATION

Naga College Foundation - Philippines

(June 1991 – September 1991)

Course:

• Hotel and Restaurant Management - Housekeeping

San Isidro High School - Philippines

(June 1987 – March 1991)

• High School Graduated – Best in Mathematic

WORK EXPERIENCE

Project Manager – Twister Technical and Cleaning Services Business Bay Opal Tower U.A.E.

(June 20, 2020 – June 20,2022)

Achievements and responsibilities

. Reorganize employee scheduling procedure by introducing a system that works with available timesheet data and assigns work hours dynamically

• Attain Best Employee award following exceptional cleaning and maintenance work practices

• Oversee performance of housekeeping staff

• Ensure maintenance and cleanliness of the hotel on a continuous basis

• Lead and direct housekeeping operations

• Ensure appropriate and safe use of chemicals and cleaning supplies

• Interview, hire and train housekeeping

Assistant Executive Housekeeper – Damac Maison Mall Street – Business Bay U.A.E.

(June 01, 2019– June 15,2020)

Achievements and responsibilities:

• Commended highly by a guest on the services imparted to him during his three-week stay

• Prepared housekeeping budgets

• Managed employee records

• Prepared daily schedules and timesheets

success and identify unconventional

yet highly effective strategies for

achieving it.

I have skillfully balanced

organizational objectives and

productive relationships, strategizing

and recommending ways in which to

achieve and maintain a competitive

business edge, my customer service

and delegation talents have

supported my professional growth.

Key Skills

• Excellent guest relation acumen

• Proficiency in all areas of Microsoft

Office, including Access, Excel, Word

and PowerPoint

• Excellent communication skills, both

written and verbal

• Exceptional communication skills

• Ability to set positive example for

the team

• With strong knowledge of improving

service performance

CONTACT

PHONE:

054-***-**** / 052-***-****

EMAIL:

adtdlm@r.postjobfree.com

REFERENCES

Mr. Devendra Singh

Executive Housekeeper

Damac Maison Mall Street

Ms. Oksana

General Manager/Maison Director

Damac Maison Mall Street

Mr. Mohammed Naser

General Manager

Jumeirah Living Hotel Apartment

Mr. Shamal Raj

Executive Housekeeper

Pullman Deira City Center

• Ensured completion of periodic payroll input

• Ordered housekeeping supplies and equipment

• Ensured maintenance of housekeeping equipment at all times

• Inspected guest rooms, lobbies, and other guest areas to ensure cleanliness and tidiness

Housekeeping Manager – Damac Maison Mall Street –Under Twister Technical and Cleaning Services - Business Bay U.A.E.

(February 2018 – May 2019)

Achievements and responsibilities:

• Establish cleaning work routines for the staffs

• Oversee cleaning and maintenance activities

• Conduct inspections on a pre-event basis to ensure proper cleanliness

• Maintain budgets for housekeeping activities

• Brief housekeeping staff on daily basis

• Resolve conflicts and guest problem

• Maintaining the high score of booking.com: target cleanliness above 8.50

• Train new hires in housekeeping procedures

• Attend daily executive meeting

Assistant Executive Housekeeper –Pullman Deira City Center Hotel – Dubai U.A.E

(October 2014 – March 2016)

• Achievements and responsibilities:

• Assisted in scheduling staff for housekeeping duties

• Managed general cleanliness of the assigned area as directed

• Tutored staff on the safe mixing and use of cleaning chemicals

• Assisted in training new hires

• Assisted in investigating and resolving complaints Assistant Housekeeping Manager – Al Bustan Hotel and Residences– Dubai U.A.E

(January 2014 – October 2014)

Senior Supervisor / Departmental Trainer – Jumeirah Zabeel Saray Residences – Dubai Palm Jumeirah U.A.E

(April 2011 – January 2014)

Housekeeping Supervisor – Mina A Salam Madinat Jumeirah Hotel and Resort – Dubai U.A.E (August 2007 – April 2011)

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