Data Entry Customer Service
Resume:
Kasey Bourgeois
Abbeville, LA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Receptionist
Bertrand Drive Animal Hospital - Lafayette, LA
October 2019 to Present
• Greet customers as they walking into the clinic
• Answering phone calls
• Reporting to the Dr. when there is any emergencies
• Making appointments
• Scanning and attaching charts
• Processing payments
• Checking in patients
• Call to confirm appointments
• Fax, copy, and scan documents
• Keep up-to-date record on the client
Front Desk Receptionist
Acadia Animal Clinic - Crowley, LA
June 2021 to December 2021
• Answering phone calls
• Scheduling appointments
• Confirming appointments
• Filing charts
• Paperwork for next days appointments.
• Checking in clients
• Reporting to Dr. when there are any emergencies
• Checking out clients
• Taking payments
Cook/Cashier/Manager (Past position)
Ray's Quick Stop - Maurice, LA
August 2019 to October 2019
• Process customer transactions
• Prepare orders
• Assist with inventory management
• Provide great customer service
• Resolve customer complaints
• Ensure all company policies and procedures are followed
• Supervised up to six employees
Cook/Cashier
Ray's Quick Stop - Maurice, LA
June 2017 to May 2018
• Process customer transactions
• Prepare orders
• Provide great customer service
• Resolve customer complaints
• Ensure all company policies and procedures are followed Cashier/Cook
ECONOMART #6 - Kaplan, LA
February 2015 to May 2017
• Similar work to current employment
Cook
ECONOMART #8 - Maurice, LA
February 2015 to May 2017
• Similar work to current employment
Education
Associate in Business Administration
Remington College la - Lafayette, LA
February 2018 to August 2019
None
High school diploma or GED
Skills
• Customer Service Skills
• Microsoft
• Microsoft Word
• Receptionist
• Filing
• Scheduling
• Data Entry
• Billing
• Organizational Skills
• Microsoft Office
• Clerical
• Typing
• Multi-line Phone Systems
Assessments
Microsoft Word — Proficient
January 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient
Receptionist — Familiar
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Customer Focus & Orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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