Jordin Swales
*** ******* ****** **********, ** *7889 252-***-**** jrdnswales@yahoo,com
Objective
Extremely dependable and enthusiastic individual seeking an Office Assistant position. Offering hands-on experience in daily office operations, high level of customer focus, people skills and exceptional interpersonal abilities to contribute in the success of organization.
Education
MASTERS OF SCIENCE AUG 2017- PRESENT LIBERTY UNIVERSITY; LYNCHBURG, VA
Major: Healthcare Administration
BACHELOR OF ARTS AUG 2012 - MAY 2014 UNC PEMBROKE; PEMBROKE, NC - GRADUATED
·Major: Sociology
·Minor: Criminal Justice
BACHELOR OF ARTS AUG 2010 – MAY 2012 ECSU; ELIZABETH CITY, NC
Abilities & Skills
• Proficient in inventory control and supplies management
• Well versed in providing customer services and information provision and queries
• Adept at using basic office equipment
• Able to perform clerical and administrative duties in fast paced environment
• Execute daily routines in a punctual manner
• Maintain a clean and safe environment
Experience
PORT HEALTH SERVICES- GREENVILLE, NC -SEPTEMBER 2021 — JULY 2022
Greeted customers, assisted in call center, scheduling, canceling, & moving appointments.
Processed patient co-payments to account payables.
Responsible for making appointments & verifying insurance
Customer Service Cricket wireless – Greenville, NC May 2017 – September 2017
·Promoted products and services, troubleshoot technical difficulties, handling complaints, oversee billing and payments
CAR PREP ENTERPRISES HOLDING – WASHINGTON, NC JUNE 2016 – JUNE 2017
·Responsible for the care and maintenance of the cars on the lot, clean vehicle exterior by hand, brush or by operating washing equipment and vacuuming
TEACHER ASSISTANT - FLOATER CARE-O-WORLD – WASHINGTON, NC SEPT 2015 – MARCH 2016
·Assisted with the implementation of daily plans and activities, communicated with parents on an ongoing basis, assisted in supervising children and participate with children activities
SALES ASSOCIATE CATO’S – WASHINGTON, NC SEPT 2014 –SEPT 2015
·Helped set up store, when opened, answered phone, operated cash register, assisted customers in finding what they were looking for
SALES ASSOCIATE RAINBOW – LUMBERTON, NC OCT 2013 – MAY 2014
·Provided customers with information on in-store promotions sales, responsible for greeting all customers, provided excellent customer service and handled all inventory shipment items
OFFICE ASSISTANT MEC – WASHINGTON, NC – SUMMER INTERN JUNE 2009 – AUG 2009
·Answered phones, filed paperwork, ran errands, scheduled appointment for patients, created spreadsheets for billing purposes, responsible for insurance claims and handling payment plans