Lead Office Manger/ recruitment specialist/ HR generalist
Resume:
Benjamin Owens
Skilled Leader, Passionate Learner, Dedicated Follower. I have a proven record
of being a highly successful leader. I have a personal goal to learn something new everyday. I have the motivation to stay with an organization to see it succeed!
EXPERIENCE
McCall Service(Rollins), Ocala Florida - Lead Office Manager October 2021 to Present
● Assisting the HR department to lead the Employee Retention Committee, by doing so, I worked directly with Branch, Regional, and Corporate Management to build work relationships and morale and increase productivity and retention.
● Provided coaching and guidance on performance methods and approaches to resolve employee grievances.
● Observed employee activities and provide feedback and positive reinforcement on safety, quality of work, productivity, and morale.
● Educated employees and managers on company policies, programs, and procedures.
● I would oversee the efficient operation of payroll, accounts payable, uniforms and telephone answering functions.
● I quickly developed a reputation and operated as a trusted advisor and dedicated manager to the company and functional leaders, reporting as an expert on people and organizational issues.
● I would help develop project timelines, develop and manage project trackers, and lead cross-branch/department team meetings to ensure deadlines were met.
Regal Termite and Pest Control, Ocala Florida - Pest Control Technician
July 2020 to October 2021
● Time management
● Problem solving.
● Customer Service
● Conflict resolution
● Payment processing
● Following Chemical safety protocols
● Certified with inspections on wood destroying organisms
● Scheduling
● Employee Relations.
2000 SE 40th ST APT B
Ocala FL 34480
********.*.*********@*****.***
SKILLS
Communication
Performance Management
Highly proficient in
Microsoft Office
Employee Engagement
Employee Relations
Comprehensive oversight
capabilities
Ability to handle high volume
demands.
Empathy
EDUCATION
Midlands Technical
College, Columbia
South Carolina —
Associate of Arts in
Political Science
2008 - 2010
Basic courses to obtain AA
with a focus on Political
Science and History
Dreher High School,
Columbia South
Carolina — High School
Diploma
2004 - 2008
Courses to obtain a high
school diploma. Involved in
foreign languages and Model
UN
LANGUAGES
English
Tazikis Mediterranean Cafe, Columbia South Carolina - Assistant General Manager
September 2016 to March 2020
● Scheduling and supply ordering.
● Organized inventory.
● Met with staff members regularly so I could become familiar with their availability and well being.
● Cost-benefit analysis.
● Employee performance reviews.
● Onboarding.
● Employee Benefits
● Human resource development
● Empathy
Moe's Southwest Grill, Irmo South Carolina - General Manager
2013 to 2016
● Management performance.
● Onboarding.
● Cost-benefit analysis.
● Leader in customer service.
● Organization.
● Employee Relations
● Conflict Resolution
● Problem Solving
Panera Bread Company, Columbia South Carolina - Lead Trainer
2006 to 2013
● Teamwork.
● Employee engagement.
● Customer Service.
● Time management
● Leadership
● Performance management
Contact this candidate