Medical Assistant Customer Service
Resume:
Chantal Avizemer
Delray Beach FL 33484
Cell: 561-***-****
E-mail: ***************@*****.***
Skills:
●Medical Assistant.
●Licensed Aesthetician.
●Microneedling, Peels and Hydrafacials.
●Knowledge on Skin Care Regimen.
●Experience in assisting providers with injectables.
●Experience in Patient Coordination.
●Experience in Medical Records (EMR)
●CPR Certified.
●Sutures Removal
●Pre & Post Operative Patient Care.
●Customer Service.
●Understand and know basic plastic surgery procedures.
●Comfortable using e-mail, internet applications, computer knowledge and medical softwares.
●Office Administration / Scheduling
●Diverse products knowledge for prescribing a home skin care regimen, adds strength to retail sales.
Work Experience:
Allenby Cosmetic Dermatology: 06/2021 - 08/2022
●Escorts patients to exam rooms in order of appointment times.
●Obtains short history by patient’s concern/request.
●Discussed treatments such as lasers/microneedling/peels and skin care routine while waiting for provider consultations.
●Obtains or updates medication list if necessary.
●Sets up exam room according to scheduled procedure or anticipate physicians needs if non-scheduled procedure is likely.
●Assists physician with injectables lasers and other procedures.
●Performs treatments such as microneedling, hydrafacials and peels.
●Educates patient as required after physician establishes a treatment plan.
●Ensures that the patient understands the treatment plan and their responsibility for compliance with the treatment plan prior to leaving the office.
●Straightens and cleans exam rooms after patient visits.
●Obtain pre-auth/ consents post treatments..
●Follow-up with patient’s questions or concerns.
●Stock all exam rooms.
●Notifies clinical staff of supplies needed to avoid shortages.
●Inventory – Injectables, Fillers, Botox.
●Performs other duties and tasks as needed.
●Photographic documentation, before and after photos.
Steiger Facial Plastic Surgery 03/2018 - 06/2021
●Escorts patients to exam rooms in order of appointment times.
●Obtains short history by patient’s concern/request.
●Obtains or updates medication list if necessary.
●Sets up exam room according to scheduled procedure or anticipate physicians needs if non-scheduled procedure is likely.
●Assists physician with injectables lasers and other procedures.
●Performs procedures such as suture removal without direct physician supervision.
●Educates patient as required after physician establishes the treatment plan.
●Ensures that the patient understands the treatment plan and their responsibility for compliance with the treatment plan prior to leaving the office.
●Straightens and cleans exam rooms after patient visits.
●Obtain pre-auth for any treatments / Post-surgery.
●Follow-up with patient’s concerns or questions.
●Stock all exam rooms.
●Notifies clinical staff of supplies needed to avoid shortages.
●Inventory – Injectables, Fillers, Botox.
●Performs other duties and tasks as needed.
●Take vital signs and prepare patients for treatments or surgery.
●Photographic documentation, before and after photos.
Silk Laser Aesthetics Center Aesthetician & front office 2016 to 2018
http://www.thesilklasercentre.com
●Office administration, appointment scheduling.
●Maintained and organized systems to ensure timely patient flow.
●Submitted schedule to doctor on a daily basis.
●Provided continuity of care after treatment.
●Escorted patients to exam rooms, interviews patients, documented all information, before and after pictures in patient's chart.
●Give instructions to patients as instructed by the physician.
●Ensure all related reports, forms and information is filed in patient’s medical records prior to their appointment.
●Ensure to confirm all appointments schedule for the next day.
●Take telephone messages and provide feedback and answers to patient and physicians.
● Accurately communicate with patients using app, phone, text, patient management software, email and telephone.
Core Diagnostics Ltd Office Manager/Accounting/Logistics 2005-2016
http://www.corediag.com
●Performed general office duties such as filing, faxing and answering telephones.
●Responsible for cash receipts, billing, and related functions
●Post entries to the general ledger.
●Prepared financial statements.
●Operated computers programmed with accounting software to record, store, and analyze information.
●Responsible for account allocations, inter-company invoicing, bank deposit prep, posting.
●Customers/ Vendors payments and wire transfers.
●Responsible for company’s logistics as well.
Addison Reserve Spa Aesthetician 2004-2005
http://addisonreserve.com
●Facials
●Waxing
●Body treatments
●Glycolic peels
●Microdermabrasion.
The Health and Wellness Center Aesthetician 2001-2003
http://www.thehealthwellnesscenter.com
●Facials
●Waxing
●Body treatments
●Glycolic peels
●Microdermabrasion.
●Eyelash and Eyebrows tinting
Education:
High School Diploma - 1984
Accounting Degree - 1995
Licensed Aesthetician since 2001
Medical Assistant - 2017
Languages:
●Fluent in English, French and Hebrew.
Contact this candidate