Yazmin Mendoza
**** ****** **** ** #*** Seattle, WA,98117
Phone number: 253-***-****
***************@*****.***
SKILLS
Interpersonal
Highly organized and dedicated, with a positive attitude
Able to handle multiple assignments under high pressure
Honest and positive person
Bilingual in Spanish and English
Computer
Internet experience
Microsoft Word
Microsoft Excel
Outlook Software experience
Yardi Voyager
Nexus Payables
Yieldstar
EMPLOYMENT HISTORY
Pilot, Seattle, WA
Pilot Property Management
POSITION: Senior Property Manager
(10 Property’s) January 2020 to Current
Carry out all daily administration, financial operations and maintenance.
Responsible for tenant retention, achieving and maintaining greater than 92% retention for past year.
Prepare and manage annual budget, and compile all financial, marketing, reports for owners.
Create and implement all marketing, leasing and closing strategies.
Perform all service and vendor contract bid acquisition, approval, and management. Review all vendor and contractor work and determine all requirements met before payment release.
Recruit, hire and supervise administrative, janitorial and maintenance personnel. Monitor all performance.
Participate and oversee employee training.
Prepare and deliver daily operational reports.
Conduct property inspections, and move-out/move-in walk-throughs.
Verify and approve all weekly payables and payroll summaries.
Arrange and lead regular staff meetings to review operational needs and determine strategies.
Avery at the Reserve, Federal Way, WA
Conam
POSITION: Community Manager
(401 Units) September 2019 to January 2020
Carry out all daily administration, financial operations and maintenance.
Responsible for tenant retention, achieving and maintaining greater than 92% retention for past year.
Prepare and manage annual budget, and compile all financial, marketing, reports for owners.
Create and implement all marketing, leasing and closing strategies.
Perform all service and vendor contract bid acquisition, approval, and management. Review all vendor and contractor work and determine all requirements met before payment release.
Recruit, hire and supervise administrative, janitorial and maintenance personnel. Monitor all performance.
Participate and oversee employee training.
Prepare and deliver daily operational reports.
Conduct property inspections, and move-out/move-in walk-throughs.
Verify and approve all weekly payables and payroll summaries.
Arrange and lead regular staff meetings to review operational needs and determine strategies.
Parla Apartments, Seattle, WA
Conam
POSITION: Community Manager
(131 Units) March 2018 to January 2020
Carry out all daily administration, financial operations and maintenance.
Responsible for tenant retention, achieving and maintaining greater than 92% retention for past year.
Prepare and manage annual budget, and compile all financial, marketing, reports for owners.
Create and implement all marketing, leasing and closing strategies.
Perform all service and vendor contract bid acquisition, approval, and management. Review all vendor and contractor work and determine all requirements met before payment release.
Recruit, hire and supervise administrative, janitorial and maintenance personnel. Monitor all performance.
Participate and oversee employee training.
Prepare and deliver daily operational reports.
Conduct property inspections, and move-out/move-in walk-throughs.
Verify and approve all weekly payables and payroll summaries.
Arrange and lead regular staff meetings to review operational needs and determine strategies.
Carry out market studies as part of overall rent determination in order to remain competitive.
Maple Glen Apartments, Mountlake Terrace, WA
Mission Rock
POSITION: Community Manager
(106 Units) July 2017 to March 2018
Carry out all daily administration, financial operations and maintenance.
Responsible for tenant retention, achieving and maintaining greater than 92% retention for past 5th months.
Prepare and manage annual budget, and compile all financial, marketing, reports for owners.
Create and implement all marketing, leasing and closing strategies.
Perform all service and vendor contract bid acquisition, approval, and management. Review all vendor and contractor work and determine all requirements met before payment release.
Recruit, hire and supervise administrative, janitorial and maintenance personnel. Monitor all performance.
Participate and oversee employee training.
Prepare and deliver daily operational reports.
Conduct property inspections, and move-out/move-in walk-throughs.
Verify and approve all weekly payables and payroll summaries.
Arrange and lead regular staff meetings to review operational needs and determine strategies.
Carry out market studies as part of overall rent determination in order to remain competitive.
Tenzen Apartments, Bellevue, WA
Saratoga Capital Inc.
POSITION: Community Manager
(72 Units) February 2017 to June 2017
Carry out all daily administration, financial operations and maintenance.
Responsible for tenant retention, achieving and maintaining greater than 95% retention for past 3th months.
Compile all financial, marketing, reports for owners.
Create and implement all marketing, leasing and closing strategies.
Perform all service and vendor contract bid acquisition, approval, and management. Review all vendor and contractor work and determine all requirements met before payment release.
Recruit, hire and supervise administrative, janitorial and maintenance personnel. Monitor all performance.
Prepare and deliver daily operational reports.
Conduct property inspections, and move-out/move-in walk-throughs.
Verify and approve payroll summaries.
Arrange and lead regular staff meetings to review operational needs and determine strategies.
Carry out market studies as part of overall rent determination in order to remain competitive.
The Stinson Apartments, Everett, WA
Trinity Property Consultants
POSITION: Community Manager
(93 Units) December 2015 to January 2017
Carry out all daily administration, financial operations and maintenance.
Responsible for tenant retention, achieving and maintaining greater than 96% retention for past 8th months.
Prepare and manage annual budget, and compile all financial, marketing, reports for owners.
Create and implement all marketing, leasing and closing strategies.
Perform all service and vendor contract bid acquisition, approval, and management. Review all vendor and contractor work and determine all requirements met before payment release.
Recruit, hire and supervise administrative, janitorial and maintenance personnel. Monitor all performance.
Participate and oversee employee training.
Prepare and deliver daily operational reports.
Conduct property inspections, and move-out/move-in walk-throughs.
Verify and approve all weekly payables and payroll summaries.
Arrange and lead regular staff meetings to review operational needs and determine strategies.
Carry out market studies as part of overall rent determination in order to remain competitive.
Park 120 Apartments, Everett, WA
Trinity Property Consultants
POSITION: Assistant Manager
(276 Units) March 2014 to November 2015
Working with the property manager to develop proactive teams to better serve client needs.
Documenting issues raised by tenant as well as their outcomes and resolution of precedence for future reference.
Securing new resident signatures on appropriate paperwork prior to move-in and orienting new residents to the community.
Assisting in writing landlord and tenant’s notices and in distributing marketing materials in the community.
Ensured that all prospective clients completed applications and secured deposits from them in accordance with the company procedures and Fair Housing requirements.
Produced delinquency reports on a monthly basis and made scheduled as well as impromptu site visits whenever necessary.
Trained new employees in property management by employing preset training methods.
Ensured that apartments were clean and ready for residents to move in on agreed date.
Deposit Money on daily basis.
Create Purchase order numbers
Create Payable Batches.
Park 120 Apartments, Everett, WA
Trinity Property Consultants
POSITION: Leasing Consultant
(276 Units) April 2013 to March 2014
Opening procedures
Show rent-ready units to prospects
Receive rental applications from prospects get them qualified approved and moved in.
Prepare lease agreements for new move ins and renewals
Do marketing surveys every Sunday
Follow up with prospects using Popcard
Advertising such as Craigslist and posting flyers on business around the community
Filing
Pre-audits on files before handing them to the Property Manager for sing off
Close out work orders in Yardi and Follow up
Collect rent check payments
Post monthly newsletters on residents door
Resolve discrepancies with residents
Move in and Move out apartment inspections
Check Voice messages every two hours
VOLUNTEER
Promoter for TV show Cita con Nelly (2012)
Teacher Assistance volunteer (2011- 2012)
Church volunteer (2008-2009)
ACHIEVEMENTS
Brought Property occupancy from 82% occupied to 92% occupied: April- August
97.8 % Shopper Report: August 2013
Valedictorian: 2012
Honor society: 2006,2007,2008
Academic Honor Roll: 2006,2007,2008
EDUCATION
Health and Science High School (2008 -2012)
Portland Community College (2009-2013)
REFERENCES
Summer Falla
Regional Property Manager
Washington Area
Trinity Property Consultants
Teresa Carver
Property Manager
Park 120 Apartments
Trinity Property Consultants
Georgia Trent
Area Property Manager Washington Area
Trinity Property Consultants
Sergio Parra
Maintenance Supervisor
The Stinson Apartments
Trinity Property Consultants
Jolene Hively Steven Fuller
Regional Property Manager Vice President
Washington Area Washington Area
Mission Rock Saratoga Capital Inc.
Office
Multi-phone line
Copier and fax experience