Damian Ngurukwem
210-***-**** ***************@*****.***
PROFESSIONAL SUMMARY
Certified Scrum Master with 5 years of experience and proven track record of building agile best practices in corporate organizations. Facilitated and supported teams in project management environments. Proven history of successful work with cross-functional teams. More than 10 years of experience in project coordination, organizational management, leadership, coaching, business analysis, business operations management, change strategy, business improvement, and research. AREAS OF EXPERTISE
• Communication and Project Facilitation Problem Solving and Data Analysis
• Extraordinary Communication skill Mentoring and Coaching
• Agile Planning and Estimation Collaboration and Conflict Resolution
• Sprint Planning and Strategic Development Enforcing Scrum Practices and Values
• Removing Impediments Forecasting and Budget Management
• Customer service and Servant leadership Detail Oriented and Decision Making
• Cross-functional Operations Management Agile Community of Practice (CoP)
• Azure, Rally and JIRA Application of Scrum Practices and SAFe CAREER EXPERIENCE
Texas department of Criminal Justice (Consultant) Hondo,Texas July. 2017 – Sept 2022
Scrum Master Sr.
• Facilitates scrum events and uses Jira, rally, and Confluence to manage activities.
• Clears project impediments that could slow down the team’s progress.
• Coaches two teams in self-organization and cross-functionality behavior.
• Helps teams to boost their productivity and performance through motivation and transparency.
• Helps teams to understand scrum values and principles, and scrum implementation.
• Trains teams on how to write well-defined stories and features.
• Leads teams in building infrastructure.
• Makes necessary changes to increase the productivity of the scrum teams.
• Boosts up the communication and collaboration amongst the team members.
• Helps product owners formulate techniques for effective product backlog management.
• Ensures the product owners know how to arrange the product backlog to maximize value.
• Facilitates PI planning event meetings for teams.
• Supports product owners to understand agile practices and principles.
• Creates sprint and PI goals and helps everyone involved to understand the process.
• Imparts the understanding of product planning in an empirical environment.
• Supports teams to onboard new team members: Orientation, Support tools and processes, Mentoring, and Feedback mechanism.
• Understands productivity management - task management, backlog refinement, burndown metrics, and team velocity.
Justeen Pharmaceutical Limited Lagos,Nigeria
Agile Project Manager Feb. 2014 – June 2017
• Organized daily scrum, facilitate meetings, schedule meetings, demo, and decision-making processes.
• Managed conflict resolution by focusing on scrum values of openness, honesty, and respect.
• Facilitated events and used azure to oversee scrum boards and team daily progress.
• Managed the numbers of deliverables possible in an iteration, which is based on evidence and reliable source.
• functionalities in cloud environments.
• Coached individuals on agile scrum practices and interacts over processes and tools.
• Helped to determine project estimation, budget, and timeline with business.
• Shielded the team from outside distractions and interferences.
• Ensured the correct use of scrum process.
• Tracked and remove impediments.
• Facilitated every process with the team for better creativity and improves the efficiency of the development team.
• Helped the product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Knowledge about Agile techniques like: User Stories, Continuous Integration, Continuous Testing and Automated Testing.
• Understood the needed commitment to deliver products on time.
• Understood the value of metrics and incremental delivery.
• Understood tasks, backlog tracking and refinement, burndown metrics, velocity, user story writing, and so on.
CPA NOVO Enterprise Lagos, Nigeria
Project Manager Jan 2012 – July 2014
• Assisted Sales team in coordinating scrum activities on daily basis.
• Incorporated agile scrum for sales teams, built agile corporate culture, achieved able scrum sales teams, who increased their sales rates up to 50%.
• Maintained strong relationships and demonstrated excellent teamwork.
• Provided recommendations for improvements based on surveys and customers’ feedbacks to management, operation, system development and business process departments.
• Removed impediments for sales teams and management.
• Participated with management and cross-functional teams as subject matter expert to develop and improve operating policies and procedures.
• Constantly refined and stayed current with emerging themes in larger Agile community.
• Developed and modified processes, policies, and procedures to facilitate the working relationship between Global Technology and its business functions / partners. ADDITIONAL SKILLS
• IT and Agile Skills: High proficiency with Data Entry, Windows Operating Systems, Internet Explorer, Microsoft Office (Word, Excel, PowerPoint and Outlook), SAFe/Agile Scrum, and Kanban.
• Agile Project Management Software:
JIRA, Rally, and Azure.
• Language: Fluent in English (read, write and speak). Business and Management Skills:
• 8 years in data and business management analysis with effective client communication.
• Solid interpersonal Skills – able to establish strong working relationships.
• Applicable knowledge of the technologies used by the team(s).
• More than 10 years of process co-ordination, planning and delivery, and team building.
• 7 years of experience in scrum framework: tasks, backlog tracking, burn-down metrics, velocity, and user, stories.
• Ability to set clear performance standards, and hold team members accountable, while keeping team engaged and on task.
• Highly organized with the ability to multitask.
EDUCATION
Lagos State Polytechnics, Lagos, Nigeria 2008 - 2011 National Diploma in Business Management
CERTIFICATIONS
• Professional Scrum Master (PSM 1)
• SAFe Scrum Master (SSM)
• Licensed insurance life agent
RELEVANT SKILLS
• Team Player: Demonstrates cooperation, positive behavior, and commitment to the overall success; creates strong morale in a team; shares wins and successes.
• Results Driven: Performs the job to achieve a high level of quality, productivity, and service; dedicates required time and energy to the position to ensure that no aspect of the work is neglected.
• Coaching: Coaches and empowers teams to self-organize and grow cross-functionally.
• Scrum: 5 years of experience in agile framework methodology. Commented [u1]: