SUSAN TULK - BROWN

Fort McMurray, Alberta, Canada - adtdcs@r.postjobfree.com - 780-***-****

Personal Profile

I bring to this position years of professional experience in communications and people-centered fields. I consistently demonstrate excellent skills in the areas of leadership, managing competing priorities seamlessly, effectively communicating, and building enduring, positive, professional relationships. With a collaborative and resolution centered focus, I can capably manage complex issues in a positive manner. Proficient in the use of office technology, I can easily record, file, document, and organize. Able to easily engage with a diverse range of people, I demonstrate intelligence, insight, patience, focus, dedication, compassion, and determination. I possess a thorough and varied scope of knowledge, earned through dedicated years of hard work. As a recognized leader in previous positions, I believe I am an asset to any organization that requires professional integrity, dedication, and commitment to company dictated parameters. Demonstrated Skills

● Superior communication skills; able to engage with diverse clientele, team, management

● Knowledge of, and connections to, various community resources and agencies

● Able to manage complex issues that may include political consideration

● Experience in managing various social media platforms,creating marketing strategies

● Cultural competency; consistently demonstrate awareness of culturally sensitive issues

● Able to capably coordinate job scope; liaise with various departments and teams

● Motivated and organized; results oriented for both short term and long term objectives

● Innovative and strategic; able to identify issues and troubleshoot effectively

● Can independently manage competing priorities in a demanding environment

● Capable of working as a team member or independently, while remaining accountable

● Adept in composing reports and transparently conveying information to stakeholders Employment

Firefighter / Primary Care Paramedic - International SOS, 2021 - current

● Able to triage in stressful, demanding situations, and perform First Aid and CPR

● Assess extent of injuries or medical illness of patients

● Administer pre-hospital care: oxygen therapy, CPR, spinal immobilization, bandaging

● Establish and maintain IV treatments; monitor patients

● Performed fire extinguisher inspections, risk assessments, workplace inspections

● Used critical thinking to break down problems, evaluate solutions and make decisions

● Took all opportunities to improve upon and achieve operational excellence Primary Care Paramedic - Hines Health Services (Covid-19 Pandemic), 2020

● Collaborated closely with team members to ensure smooth workflow

● Maintained efficient document flow through excellent planning and multitasking skills

● Consistently demonstrated a resolution focused approach to complex issues

● Used critical thinking to break down problems, evaluate solutions and make decisions

● Assured document completeness, accuracy and compliance with procedures

● Developed effective communication strategies; ensured transparent communication Primary Care Paramedic - Wapose Emergency Services, 2018 - 2020

● Able to triage in stressful, demanding situations, and perform First Aid and CPR

● Assess extent of injuries or medical illness of patients

● Administer pre-hospital care: oxygen therapy, CPR, spinal immobilization, bandaging

● Establish and maintain IV treatments; monitor patients

● Fostered a positive team environment via positivity, professionalism, respect

● Responsible for supervision, mentorship a team of employees

● Maintained a calm, resolution centered focus when encountering conflict

● Performed fire extinguisher inspections, risk assessments, workplace inspections

● Maintain a focus on preventative maintenance and safe work practices

● Communicate with and engage team-members to achieve daily goals Educational Assistant - Father Turcotte School, 2017

● Assisted students from varying backgrounds in an inclusive classroom

● Coordinated with the classroom teacher; scheduled daily, weekly activities

● Assisted children in small groups during center time and with classroom tasks

● Supervised and instructed children during Music class, Physical Education

● Supported children’s emotional and social development by positive role modeling

● Built children's self-esteem through positive feedback and discussion

● Completed all required documentation in a professional manner Co-Owner / Operator - Belle La Vie Lingerie and Swimwear, 2013 - 2016

● Consistently went above and beyond to accommodate customer requests

● Maintained a positive and professional demeanor as clients' first point of contact

● Successfully and clearly communicate and engage with a diverse clientele

● Securely handled all financial transactions; perform opening / closing duties

● Ensured superior customer care, service, efficiency, and professionalism

● Contributed to a positive work environment; ensured optimum performance Education

Training Division Basic Fire Academy, March 2018 – December 2018 Keyano College PCP Program (Honors with Distinction), Feb 12, 2018 Emergency Medical Responder, St. John Ambulance, Dec 2, 2016 Educational Assistant, Keyano College, Fort McMurray, Honors with Distinction, May 8, 2010 Medical/Legal Assistant, The Career Academy, Gander, NL, Honors with Distinction, June 1999 Training and Certification

Addictions treatment: Clinical Skills for Healthcare Providers, Yale, July 2022 Covid 19 training for Healthcare Workers, Stanford, July 2022 H2S Alive, April, 2021, CSO/WHMIS, OSSA Basic Safety Orientation, Bear Awareness BLS Provider, Heart and Stroke September 2021

Working Alone Awareness Training, September 10,2018 TDG Clear Language Training, Wapose Emergency Services, September 10, 2018 Argo Certification for remote extraction, November 2019 References

These are available upon request.

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