Customer Service Greater

Horatio Valentin IV

***** ****** ***. ***** ****, MI 48101 313-***-**** **.*************@*****.***

Objective

To obtain a position in an environment that offers a greater challenge and the opportunity to help the company advance efficiently and productively.

Education

DEGREE DATE EARNED SCHOOL

High School Diploma 1998

Western International High School

Skills & Abilities

Great Communication

Self-motivation

Customer Service

Leader

Time management

Team player

Experience

COOK /MATRIX HUMAN SERVICES-MATRIX HEAD START / 2008 TO 2017

Responsible for the daily kitchen operations of a Head Start kitchen, such as cooking, cleaning, ordering products and maintain a safe environment.

Duties/Responsibilities

Projected a professional image in appearance and personal conduct. Utilize a positive, professional, proactive, and innovative approach to work.

Prep and cooked meals in accordance with planned weekly menus. Implement the cycle menu in accordance with Matrix Head Start policies, procedures, and established practices; Head Start Performance Standards and the guidelines established by Child and Adult Food Care Program (CACFP).

Ensured that the children with special dietary needs are receiving supplements and/ or substitutions as prescribed; as indicated by the Registered Dietitian.

Ensured that the diets of children with special needs are posted in the kitchen and the classroom via food allergy/substitution list.

With the guidance of the Registered Dietitian, ensures the modification of recipes and prepares foods to meet the developmental needs of infants and toddlers and feeding needs of children with disabilities or food allergies.

Maintain established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen.

Prepared requisitions for food supplies and equipment

Received all food, condiments, paper/plastic and cleaning supplies for cooking Kitchen and satellite centers. Adjust satellite nutrition requisition orders and Transfer of food form as needed.

Unpacked and shelving food, equipment and supplies in appropriate storage areas

Maintained supply inventory records

Maintained inventory and rotation of products in cooking kitchen.

Attended workshops and participation in nutrition education activities for children, parents, and staff

Arranged work schedules for kitchen aides and volunteers and overseeing their work

Able to lift 50 pounds

Developed and test recipes and products

Participated in regularly scheduled team meetings, required All Agency meetings, and trainings.

Participated in self-assessment

Recruited children for the program to assist to maintain enrollment

Involved in all program sponsored activates including community events

Must be involved in ongoing professional development

Supported the nutrition content area and center with regular and reliable attendance.

Maintained all required paperwork. Paperwork includes menu production records, monthly food safety audits, food transport records, inventories, cycle menus, attendance sheets. Turns in all monthly documentation on time.

Communicated and worked effectively with other staff members

Referred child nutrition concerns to nutrition content area

Observed children eating during meal times whenever possible

Prepared and catered food for Matrix Human Services (ex. Board Meetings, MHS Policy Council, and trainings/workshops)

Other duties assigned

References upon request

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