Flight Attendant Customer Service

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C u r r i c u l u m V i t a e

Nina Dimitrova Klisurova

Date of Birth: Address:

** ****** **** ****** “Tsar Simeon” 131, Burgas, Bulgaria Mobile: Email address:

+359-**-**-**-*** ****.*********@*****.***

S K I L L S A N D S P E C I A L I Z A T I O N S:

INTERNATIONAL

EXPOSURE

SALES

MEDICAL EXPERTISE

IT

LANGUAGES

Resided and worked in Porto, Bacau, Prague, Chisinau and Rome, including specialized trainings, work-related events, and multi-month business trips. Sale of specialized merchandize to targeted foreign and local direct client contacts. Responsibilities included inventory management, transportation and logistics, team coordination, and location selection.

Emergency medical training through the use of first aid, CPR, defibrillation, etc. Spot diagnosis of and first response treatment of hypoxia, epilepsy, internal and external bleeding, other trauma, and childbirth.

Windows (95/98/2000/XP/Vista/7/8/10) and Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) configuration and usage skills.

Bulgarian – fluent, native

English – level C1

SEP 2006 – JUN 2011

E D U C A T I O N:

ENGLISH LANGUAGE HIGH SCHOOL “GEO MILEV” – BURGAS, BULGARIA High School Diploma – Cumulative GPA 5.20

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W O R K E X P E R I E N C E:

FEB 2019 – MAY 2020 “FLY2SKY” AIRLINES – SOFIA, BULGARIA Fly2Sky is an EASA registered flight operator based in Sofia, Bulgaria. Their fleet consists of the Airbus A320 family of aircraft.

Flight attendant

Emergency passenger evacuation control

Crew and resource management

Flight reporting and documentation

JUN 2016 – FEB 2019 “ALK” AIRLINES – SOFIA, BULGARIA

“ALK” Airlines is a licensed airline career, which currently operates charter flights from Bulgaria and abroad. The aircraft fleet consists of 2 McDonnell Douglas MD- 82 and 2 Boeing 737 – 300.

Flight attendant

Team coordination and alignment

Proactive customer service

On-board merchandize sales and reporting

MAY 2015 – SEP 2015 “PIBLUCIS MARC ADVERTISING” – SOFIA, BULGARIA Publicis MARC offers the full range of communication services and offers its client expertise in advertising, PR, media consultancy, web and event marketing, sales promotions, direct marketing, and production. The Sofia-based agency is part of the Publicis Worldwide global network.

Sales agent

Direct first-line product sales

Interactive multimedia product presentation

Disseminate product samples, brochures, and flyers

App-based daily sales reporting

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MAY 2014 – SEP 2014 “BULGARIA AIR” AIRLINES – BURGAS, BULGARIA Bulgaria Air is the national air carrier of the Republic of Bulgaria. The company’s main objective is to offer its customers services of the highest quality on board its new, safe and comfortable aircraft.

Flight attendant

Emergency passenger evacuation control

Crew and resource management

Team coordination and alignment

MAY 2013 – SEP 2013 “PHILIP MORRIS INTERNATIONAL” – SUNNY BEACH, BULGARIA Philip Morris International is one of the world's most successful cigarette companies.

Sales agent

Foreign-language sales targeting

Peak seasonal location targeting

Local logistic and supply management

REFERENCES AVAILABLE UPON REQUEST

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