Service Representative Customer
Resume:
RACHAEL BOWENS
North Charleston, SC 29405
adtd9l@r.postjobfree.com
Email · LinkedIn Profile · Twitter/Blog/Portfolio
Self-starter with A can-do attitude and 16 years of various customer service. Excellent written
And verbal communication skills, with an eye for detail. Highly productive in Word, Excel, Outlook,
And the internet.
June 2022-July 22-sept 2022
Customer Service Representative, Results CX
Provided information for the representatives to be able to pass the health insurance license test.
In September was training for Humana.
October 2021-January 2022
Environmental Service
Clean empty patients’ rooms by changing the sheets, sweeping, mopping sanitizing the table by the
bed. Wipe the closet doors, the entrance doors, and the restroom doors. Clean the restrooms.
Empty the trash and put clean trash bags in the trash can.
FEBRUARY 2017- JANUARY 2020
CUSTOMER SERVICE REPRESENTATIVE, ALORICA
Assist customers with their gas or electric bills by providing balances. Helped in getting
Extensions, payment agreements, or collection arrangements. Provide customers with information about the local payment center.
OCTOBER 2016-FEBRUARY 2017
CASHIER, DOLLARTREE
Assist customers with their purchases by accepting cash, check, master, visa, or debit cards.
EDUCATION
JUNE 1990
HIGH SCHOOL DIPLOMA
SKILLS
MEET OR EXCEEDS PRODUCTIVITY
BUILD RAPPORT
GREAT LISTENING SKILLS
TEAM PLAYER
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