Medical Billing Customer Service

Ebony Sobers

***-** ***** ******, ******, New York, 11429, US 1-347-***-**** **********@*****.***

Adaptable

Professional who is both energetic and poised.

with strong business acumen and a diverse range of experience in management and medical billing/ coding roles. All aspects of running a successful store, including opening and closing procedures, recruitment, and banking, are well- understood.

Performance-based.

Talented in financial affairs with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.

Marketing-focused manager with a strong background in business Offering over 5 years of medical billing/ coding experience as well as a flexible and friendly attitude. Bilingual and well-versed in promoting high levels of guest satisfaction. In developing policies, managing corporate activities, and taking on duties pertaining to corporate events. Consistent

mover 20 years of [Industry] experience from a hardworking and enthusiastic management professional. MS Office

Operational improvement

Team management

Regulatory compliance

Employee scheduling

Staff training/development

Problem resolution

Consulting

Verbal and written communication

Sales and marketing

Budget development

Organization

Product development

Client account management

Supervision

Business operations

Customer service

Project management

Business Strategy

2019 Certified - Trichology - National Trichology Training Institute - Stockbridge, GA Some college (No degree) - Liberal Arts and General Studies - ASA College - New York, NY 1999 High School - Humanities and Arts Magnet High School - NY 10/17 to 4/22 Manager - Utopia beauty studios - Queens, NY Used [Software] to analyze and interpret store trends to aid planning. Oversaw a team of [Number] direct reports who were responsible for over [Number] employees. Organized revenue statements, shipment amounts and dates, employee schedules, and sanitation in the workplace. Used [Software] and [Software] to complete [Timeframe] payroll for [Number] employees. Was in charge of [Number]'s daily operations.

Promoted customer loyalty by resolving escalated conflicts to complete satisfaction. Was in charge of hiring and training new employees, as well as creating employee schedules. Improved sales, management, and operations performance by identifying and focusing on areas that needed improvement.

Professional Summary

Skills

Education

Work History

10/16 to 2/18 Medical Biller - Professional PT - Queens, NY Double-checked account information to ensure that all patient and insurance information is correct and up to date. Was in charge of the billing calendar and the submission of claims for payment. Was in charge of the billing calendar and the submission of claims for payment. All communications between patients, billing personnel, and insurance carriers were effectively coordinated by me. Was in charge of filing and submitting insurance claims. Prevented financial delinquencies by resolving billing issues before they became unmanageable working closely with managers.

Investigated insurance denials by reviewing patient files and researching procedures and diagnostic codes to determine proper reimbursement.

Followed HIPAA Privacy and Security Regulations while handling patient information.

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