Real Estate Agent- leadership

JAMI JAMES SAN ANTONIO, TX 210-***-**** LinkedIn *************@*****.***

SUMMARY

Accomplished sales leader who is transformative, detail oriented, and a results-driven professional leveraging cross-functional teams to perform at an elite level. Well versed player in operational excellence and alignment with organizational culture. Exceptional ability to interpret human behavior, empathy, and propel ongoing workflow and process improvements. Using best methods for analyzing data, to achieve the team and company-wide sales goals.

PROFESSIONAL EXPERIENCE

Zillow, Inc. – San Antonio, TX October 2021 - Present

ZILLOW HOMES ADVISOR

Ignited and mastered company-wide selling philosophies to effectively engage with customers, cultivate and maintain sustainable relationships, determine specific home buying and selling needs, and lead clients to successful achievement of their goal. Optimized and maintained record of daily customer traffic by utilizing company-designed proprietary sales software.

Drove substantial increase in market revenue through initiative to examine, disseminate, restructure, and modernize new company procedures.

Met and exceeded company sales metrics monthly and yearly at +100%.

Responsible for high agent and customer engagement, resulting in positive interactions and reputation.

Boosted collaborative efforts with broker partners and supported them in tripling their accepted contracts and increasing overall transparency and communication.

The Agency Texas – San Antonio, TX April 2021 – October 2021

REALTOR

As a residential real estate agent, I lead as a Subject Matter Expert (SME) in the areas of strategic planning, property transaction negotiations, and experience in residential and commercial real estate. Engaged with local communities, realtor, and broker businesses to generate leads and referrals.

Leveraged instrumental knowledge of competitive marketplaces, product sites, local communities, sales, advertising, online marketing, and demographics to achieve and exceed ambitious milestones.

Harnessed quantitative and qualitive data to help with pricing analysis and best practices for selling.

Scheduled and conducted showings, open houses, inspections, and appraisals for my clients and investors.

Promoted and market strategies to increase agent profile visibility, to drive new business and clients.

Madrona Naturals – Seattle, WA February 2013 – January 2020

Co-Owner

Co-owning Madrona Naturals, I was responsible for the financial growth of the business and increasing our rate of return with our current clients. Duties also included unboxing, processing, and stocking new merchandise, and following up with our current and pending orders in our POS inventory management software. Developed centralized focus on underperforming departments and brands to drive optimizations across the board, we saw profits double in our store.

Increased total revenue annually by 125% consecutively, due to new and innovative marketing strategies.

Served as first point of contact in visual merchandising, display building, and general store maintenance.

Established, cultivated, and maintained lasting relationships with vendors, stakeholders, cross-functional teams, and clients.

Ensured open and close readiness, completed inventory, maintained sales floor, and stockroom organization and maintenance.

TECHNICAL ACUMEN

Microsoft Office Suite; Google Suite; Salesforce; Tableau

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